Computer CPR: Cell Phone & Computer Repair

Category:	Computer Repair Service
Address:	1912 Mt Gallant Rd #101, Rock Hill, SC 29732, USA
Phone:	+1 803-412-9121
Site:	1computercpr.com
Rating:	4.2
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–3PM Closed

Location

Photos 47

Reviews 24

Ilya Novik

Service - 4/5 Friendliness - 5/5 Professionalism - 5/5 Expertise - 0.5/5 Takeaway - 3.5 -- This place treated me very well. Courtesy, respect & honor were displayed in abundance. However, they did not meet two of their own deadlines which I found appalling. Furthermore, they were unable to solve my PC problems. They misidentified a hardware problem as a software problem and misidentified the architecture of my PC. I even told them what was wrong from the beginning, the BIOS chip, but they did not regard this tip which was given to me by a hardware specialist with a degree in computer sciences who knows his stuff. All I wanted was a simple hardware fix, but they really dropped the ball. Frankly, if your PC repair is a softball issue like malware, registry, junk files, slow starts, system instability, etc., theyll probably do you wonderfully. If you have a complicated problem, they probably arent skilled enough... yet. I can see that they want to do well and I have respect for them. Dont write them off--theyre a good business. But then again... if your problem is crazy, this probably isnt the right place for your PC.

Don Quinn

Unsatisfactory/Not at all acceptable. Took a desktop in that was infected by a virus - paid their bench fee and $200. for the virus to be removed and to have years and years of photos recovered. After it remaining there for a week am finally told there is no way to recover the photos. Thru a friend we contacted another repair shop (out of state) who simply said to us - Get the computer back and give us a call. We did that and remotely within three hours they were able to recover ALL of the photos and remove the virus. Strongly advise people to stay away - far away from Computer CPR.

Joseph Digilio

Brought my Laptop to them for a charging issue. They had it for 4 days and said it was fixed. The demo I received in the office ( 5 minutes ) when picking it up , certainly made it seem like the issue was repaired. Upon arriving home and using it for around a half an hour , the problem resurfaced . I did not have to pay anything besides a $49 non refundable bench check fee , but the re-occurrence of the problem made even that fee too much. I did not take the computer back to them again as my faith in their service was shaken. Would not recommend ...

Tedarris Hargrove

If you need service, products, or computer sales advice. Computer CPR is the place for you. John and Shawna offers outstanding customer service, reliable products ,and services and is located in the heart of Rock Hill. Love their new location which makes their business stellar above the rest. They also accessories for your mobile devices. Also if they do not have it in store. Their staff will provide additional options. It was awesome working with them last year. They also cleaned up my Mac! Definitely will be back for more electronic needs!

Victor Hahn

Cared more about trying to overcharge and recommend unnecessary pricey upgrades than doing quality work. Customer service person thought a power supply was measured in gigabytes. Technicians gave conflicting advice and didnt showcase a thorough knowledge of computer repair. Avoid like the plague if you care about your machine or wallet.

Nate Staton

Computer CPR is by far the best option for computer, phone, and tablet needs in Rock Hill. The staff is extremely knowledgeable and kind. They work hard to make you feel important and to take care of your needs at the most cost efficient option without sacrificing quality.

Joshua Demarest

This company is extremely helpful. Whenever I had problems with my office computers (we run 8 computers and 24 monitors) they come out quickly to offer their expert advice and fix any problems we have (even on the computers we didnt buy from them).

Audrey Van Kallen

My experience with Computer CPR has been wonderful. The staff has been great with keeping me informed on what was going on with my computer. I love supporting small businesses. Please try them out you will love them !

A Davis

The service I received was phenomenal! The staff was super polite and courteous and that is what will keep me coming back for my future tech needs. A little Pricey, but worth every penny and they worked for them!

A Private User

Friendly greeters with a genuine interest in finding out what services needed. I felt confident with techs abilities and explanation about RAM capabilities and upgrades, etc. Good Experience!

Derick Pack

Friendly staff. Great customer service. They go above and beyond to make sure you are completely statisfied. I highly recommend Computer CPR. They will continue to get my business.

Kacelia Barron

Professional environment very knowledgeable about electronics helped me out a great deal worked with when I really need my computer for work and school.

Jeremy Crank

Trained and experienced professionals with a new look. They made my experience with them feel more like Family.

A Private User

Very Friendly, quick service Would like to see more businesses play Christian music and not hid faith!

A Private User

Very pleased with customer service! Very helpful and knowledgeable. Happy & excited with the work!

A Private User

Very professional & knowledgeable! Employees took alot of time with me & helped solve my issues!

A Private User

Fast, friendly, accurate! I feel confident using Computer CPR (repeat customer)!

john williams

I truly recommend there services! Good Christian people with a great heart!