Category: | Jewelry Store |
Address: | 1137 Kildaire Farm Rd, Cary, NC 27511, USA |
Phone: | +1 919-460-1048 |
Site: | jmedwardsjewelry.com |
Rating: | 4.8 |
Working: | 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM Closed |
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Seth Hutchinson
When it came time to plan our wedding, the first person we went to see was Evette at J.M. Edwards Jewelry. We had quickly bonded with her the previous year, when she had helped us design our ideal engagement ring. We remembered that she had been remarkably knowledgeable, friendly, and understanding. It didn’t take her long to exceed our expectations and make the process of designing a ring more fun than we ever thought possible! So when we needed our wedding bands done a few months later, it was a no-brainer that she would be the first person to see. We found J.M. Edwards to have an excellent jewelry selection and a relaxing atmosphere. Meeting with Evette and talking about our upcoming wedding was a blast and she seemed nearly as excited as we were! We set to work designing our bands. My wife’s band was to be a twisted platinum ring that would fit snuggly alongside her sapphire engagement ring, while mine was to feature two pine trees etched into the side, a reminder of our wedding venue and our love of spending time in the mountains. A few short weeks later, they were done and we couldn’t have been happier with how they turned out! As I’ve been typing this review, I’ve glanced down at the ring on my finger a few times. It makes me smile every time and I will carry it with me forever. I can also smile thinking about what a pleasure the experience of designing it was. Our experience with Evette and J.M. Edwards Jewelry can only be described as ideal and we would highly recommend a visit to anyone looking for a unique and individual piece of jewelry.
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Ben B
My experience here was wonderful. I went in on a Saturday afternoon in a t-shirt, gym shorts, and flip flops. Greeted by a gentleman in a nice suit. He treated me like a King. All I needed was to have a watch band installed on my watch. Its a Fossil watch. I got the watch as a gift and bought the band at the Fossil store. I couldnt remove the metal link band myself. The gentleman removed it and installed my new band in a couple minutes. Didnt even charge me for it. And polished up my watch before returning it to me. They didt care that they didnt sell it to me, it wasnt a brand they carried, or that it was cheap (relative to the watches they sell). I then remembered I needed to replace the battery and he got one and replaced it, again, within minutes. I wasnt judged at all that I dont have a Rolex, that I was wearing gym clothes and flip flops, or that I wasnt spending a lot of $. The service here was INCREDIBLE! If I hadnt already proposed and we hadnt already ordered wedding bands. wed be coming here. Truly amazing customer service. Will recommend this place to anyone I know in the area and will come back when its time to buy jewelry or have anything jewelry related done.
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Joe McGarry
Look no further for reliable and very capable jeweler in Cary. They give expert advice and there is no hard sales pitch. It seems that various associates specialize in certain jewelry and they refer you to the appropriate person since they obviously do not work on a commission like the chain stores. I recently made an important purchase and they even did better than I had budgeted. I was initially timid to going to a custom jeweler but they view custom as meeting everyones needs. While I was waiting during my 3 visits, it was interesting to see the various customers coming in for custom orders and help. They certainly gained me as a future loyal customer. Im glad I used them and I was very pleased with the service. I should note that they also will clean and maintain your jewelry as needed. Cheers to Yvette who was a huge help. She handled my purchase as a true professional.
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Courtney Vargo
I cannot give enough credit to these great folks.We bought a custom sapphire and white gold engagement ring from them. They listened to our needs as well as our budget and were able to create a beautiful piecethat is unique and affordable. We also purchased our wedding bands from them and they were incredibly helpful in providing us options. They found a band for me that matched the engagement ring wonderfully and they were able to find a band for my fiance that suited what he wanted perfectly. The whole time they were courteous, attentive, and never once pushed us to spend more than what we had agreed on. Couldnt ask for better service or better people.! Deanna and Rose were who I worked with in person and honestly, best customer service Ive ever received.
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Keri Schoonmaker
I had decided to get the prongs on my mothers 30 year old sapphire & diamond ring redone as well as getting the gold band reinforced. First, we went to a local jewelry chain for a price estimate on the two changes. We were quoted $850 if we wanted both, and $650 if we just wanted the prongs done. This quote did seem a little high, so we went to J.M. Edwards next. A young, sweet girl helped us out and quoted us $350 for the job! $75 for just the prongs to be replaced! We ended up getting the $350 job done, and J.M. Edwards did a phenomenal job! The stones are clean and the prongs are perfect and the band is great. The ring looks as new as it did 30 years ago! It looks absolutely beautiful! J.M. Edwards is a great establishment and is highly recommended!!
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Jeff Cronk
I searched for months for a place to make the engagement ring of mine and my now fiancés dreams. J.M. Edwards met and exceeded all of my expectaions. Very laid back, easy to talk to, easy to work with people. Claire sat down with me and we hand drew our ideas on paper, we hand picked the right stone out of a wide range of stones they have, they sent me computer renderings of what the final ring would look like and they were very easy to deal with when I needed that small minute change to make it absolutely perfect. My engagement went very well and my fiancé still stares at her ring everyday. J.M. Edwards did an amazing job. I will, and have recommended them to numerous people. I will be going back to them for all my future jewelry needs.
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Andy Fleming
J.M. Edwards is incredible. It far exceeded my expectations and my fiances engagement ring came out incredible. We had the pleasure of designing a custom ring with Christian and Carl, both of whom provided excellent service and guidance throughout the entire process. We are SO happy we ended up going to J.M. Edwards and we will always recommend them moving forward. They will take care of you forever and if you give them a chance and go into their store, I guarantee you will never go anywhere else again. We loved this place so much, my mother is actually having work done on her diamond earrings, even though she lives almost three hours away. Give them a chance, you will be amazed at the service, staff and quality of their product.
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James Ingram
Professional is the first word that comes to mind when I think about the folks at J.M. Edwards Jewelry. I specifically worked with Carl when I was shopping for the right engagement ring and he was very patient with me, as I knew nothing about the process. Carl took the time to explain the process to me and was extremely courteous and knowledgeable. The end result was that JM Edwards produced a high quality ring that my fiancee absolutely loved -- and the feedback from all has been nothing short of positive. I would absolutely recommend going with JM Edwards to meet your jewelry needs and am in the process of working with them on wedding bands. James Ingram