SEPHORA

Reviews 11

CA

Carol Arias

The ladies that attended me were nice and helpful, but the manager there needs to chill out. Sephora has a policy of catering to its customers by letting us swatch and try out products, and take home small samples. If a sample isnt available, she shouldnt harass her employee in front of a customer simply because the employee was replacing an empty sample. This Sephora though doesnt have a fully knowledgeable staff and they should train them a little more. For example, sweetie a pressed powder is NOT the right foundation under any circumstance for an acne scarred face.

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SA

Sana Gil

Given its not in the best part of westchester, but i did not expect my experience coming from a mile away! I dropped 400$ give or take a few dollars but the manager called the security on me till I LEFT THE STORE for swatching products and watched me like a hawk in and out of the isles. NONETHELESS they forgot to put a product i purchased. I live in upper westchester so finding that out once i got home was a bit irritating. given my experience I DO NOT RECOMMEND THIS STORE and will not go back for a brush i paid 30$ for! thats how harrassed i felt.

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SH

Shiby George

I have been to this Sephora several times now and I have never had some of the experiences mentioned in earlier posts. Not sure if anything has changed but the attendants have always been helpful. I was always asked for help and offered support when looking for particular items. I was even shown to the new items I did not even know were available at this store. The only thing I would say this store needs to improve on is the selection of items, but it is getting there.

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MR

Mrs Evo

HATED IT !!!! Usually everytime i see sephora somewhere i have to go inside but the sephora at righhill is the only one that even if i need something i would not go there because their customer service is horrible and the stuff is really rude i went their with my husband last week and hated the service. I will never go back there even tho i go to Ridgehill mall almost every other week because its one of my favourite mall.

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MA

Mary Radparvar

I would never recommend this place as long as you there is a rude manager that is not willing to help and do her job. She is not only rude and nasty ,but should also get help putting her makeup on . My 14 year old daughter can put her makeup better then her . Rude ,nasty and ugly is not a good combo .

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KA

Kasey Reamer

I am a minimal makeup type person so with the help of Olivia, she pointed me in the right direction of all 5 of the products I was seeking. She didnt push anything on me and was helpful in trying out different options. I thought this was a very pleasant experience

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EL

Elaine Park

This place has the worst customer service ever!!! I cant believe the things I saw here. The employees were off of the side chit chatting and flirting (?) with the security guard. Im very disappointed in this Sephora.

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YV

Yvonne Kaufman

Felt like I walked into drag queen night as the employees own makeup was horrible. Found a couple of cute palettes but Im not about to spend over $50 for it, way too overpriced for me.

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DE

Debra Alago

Great service...knowledgeable staff...would highly recommend this location

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AL

Alexis Medina

Good staff. Fast checkout.

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VA

Vane Santiago

Excelent experience

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