AT&T

AT&T, 835 Central Park Ave, Scarsdale, NY 10583, USA,

Category:	Cell Phone Store
Address:	835 Central Park Ave, Scarsdale, NY 10583, USA
Phone:	+1 914-722-2769
Site:	att.com
Rating:	2.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM

Location

Photos 12

Reviews 22

Theodore Ramirez

I went into this store on Jan 18,2016. At the time my provider was Verizon I spoke to the sales Rep which was nice and polite she introduced her manager to me which his name was Emmanuel at the time they offer me a sweet deal and also told me that for each line i ported over from Verizon I will received a credit of $200.00 for each line . I ported over (4) lines . He said I will receive the credit in 45 days or 2 to 3 billing cycles .Since I didnt see the credit I called Verizon on numerous occasions ,one rep over the phone that it would take 4 billing cycles .I called again and filled put a online survey and a rep called me and said that they misinformed me an that i will not be receiving a credit .I went to the store and ask to speak to a manager and his name was Dan ,I explained to him the reason for my visit and told him i was highly upset because I feel that At & T wasnt honest and will tell you anything to get your business after siting around for 45 minutes he came back and told me that the manager that gave me the information wasnt there no more and that he gave me false information but at that time there was a similar promotion and the reason the first manager wasnt there was because he was giving false information and he spoke to the store manger and the only thing they can do if I did n"t received the credit in a month was give me $100.00 credit for each line i ported . At this time I was Okay with It ( I figure something is something ) i asked can i have something in writing he said he would give me his card and he showed my the notes where he indicated it and i was okay with that but when I asked him For his card he went to the back and came and told me that the manger in the back said she can only credit $50.00 for each line at this point I just told him to forget it .Iam going back to Verizon unless i receive the $200.00 per line .I have been calling the store for 2 days no one picks up .i will be sending an email to the FCC and Consumer affairs and at the point I want the store number and the name of the Regional Manager .Someone that oversees the store managers for the particular store .

Joshua Tunis

Honestly have never written a Yelp review, but these people were SO helpful, SO friendly, and SO accommodating I had to. Milayka greeted us and got us seen immediately. Raul helped us to troubleshoot my malfunctioning device and solve the problem, and Patrice put my phone back together all within 20 minutes. It was an emergency because I was traveling overseas the next day.

Chaz Casen

If you are on disability, Do Not Come Here. These sales people will coerce you to open multiple accounts and open more then one phone that you will learn is more then you can afford monthly with no understanding By AT&T . And wait until you find out how deceptive customer service is. T-Mobile is exactly the same.

Mike Brown

This has to be by far the best experience Ive ever had at a cellular store. Pete and Jimmy were top notch. I live in Ossining and I will gladly make the 30 minute trip to Petes Scarsdale location. I have never felt so welcome and appreciated as a customer. Team is topnotch. Id give 10 stars if I could.

Hongwei Zhou

The AT&T staff are very supportive, especially Jeff and the manager who are so kind and patient to help me transfer my lost phone# from Straight Talk successfully. I feel grateful to their great service. Thanks a lot!

Machhinder Sharma

Awful customer service!! If you do not pay attention and read all term and conditions manually, they will misguide you and promise unethical things Worst att store, i had visitef

Sheena Chirackal

Please dont ever go to this store. Wrost store ever. None of these staff know what they talking abt. Horrible experience. If they do something wrong they never make it right.

Shameka Rodriguez

The employees are the worest eva they dont help you and they get u all excited to get a phone and then tell u its been cancelled....I dont recommended this store to know one

Sal Abbasi

Came here this morning and waited to find out their system was down came back in the afternoon to wait all over again. WOW these employees really suck. Thanks AT&T

Daniel Mejia

This used to be a good store, but now the customer service sucks! The person wouldnt even look at me, he kept looking around like he was dying of boredom.

micha Jon

Quick service, thorough, take all time needed to correct your problems. Not pushy or in a rush. Nice sales and technical service.

Arjun Vedmurthy

Terrible. Absolutely deplorable customer service. Constantly trying to aggressively push useless stuff.

Christine Sohan

These empolyees are not helpful at all. They know nothing about customer service.

Shashi Ranjan

Dont trust the sales people say! They say something the bill comes something else

Mike Jacobson

Was a 2 HR visit always and now its 1/2 HR visit . Much better

Alexander Fu

Great customer service and good phone selection in store.