Category: | Office Supply Store |
Address: | 855 Central Park Ave, Scarsdale, NY 10583, USA |
Phone: | +1 914-725-0324 |
Site: | storelocator.staples.com |
Rating: | 2.6 |
Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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Tiffany Hydar
I previously went this store location approximately 5 days ago. I gave it a few days to calm down and contemplate if this review would be written. I saw a pack of uniball pens which are my favorite and say that they were $4 and change and was utterly excited. I picked up two packs of pens. When I arrived the counter the cashier said the item was $8. I explained that there were many on the rack. I did not bother to read the tag because there were so many I assumed it was places correctly and it was on sale due to back to school. I showed her the placement and she explained I should have read the tag because it was a different brand. I was in a rush because I had my niece with me and she was due for her nap. I am a leader in a big box business and I understand that things get misplaced. I understand both the business and customer aspects. However, I honor the pricing when there are so many in the wrong place because it is not the customers fault. The cashier had an abrasive attitude and seemed as as though I misplaced the pens. She said there was nothing she could do and it was in the wrong place - " do I want it or not?" I ended up only purchasing one pack at the $8 because as previously stated, its my favorite pens. I left it alone because again, I was with my niece and she is only 4 years old. Someone should teach employees the proper customer service. Even if she didnt adjust the price a nicer tone could have changed the whole dynamic and experience. But never again...I have loved Staples and school shopping since I was in Elementary school - now I will take my business and spread the word to go elsewhere or to another location.
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bianca smith
So I am actually on hold right this second. 21 MINUTES NOW waiting to speak with a manager. Thats after calling about an hour ago waiting 10 min and being hung up on. All I need to know is if they have something in stock. I wasnt even sure if I had the correct number because they pick up and say "Hello" thats all. Clearly they dont need my business and their 2.9 star rating is understandable without even stepping a foot in the store!
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Gabriel Drozdov
I dont know what it is, maybe I just love office supplies and useless tech, but I love Staples. I feel bad giving a five star review because I really have much better experiences elsewhere, and this place is expensive and inefficient, really dont shop here, but I love it nonetheless. Good as an amusement park visit, not good if youre really looking for a new laptop or something significant.
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Anthony Colombini
8 minutes 26 seconds to find out if an order was ready. that was after being taken off hold twice and asked for the last name of the order. Three minutes after the first request for the last name then held for three asked again and then held for three more.
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Fredda Kwitman
Central Ave, Scarsdale location Trying to get someone to answer the phone to find out if an item is in stock is like trying to pull teeth - painful. Almost anything is better than Staples.
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Caprice Hill
I had an awesome experience. The staff gave great customer service. I was very satisfied with my printer and computer purchase.
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npalve76
Lost my UPS box and no one willing to look or check if its there. Wont come to phone also. Worst staples ever.
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Sandra Mac
Out of 4 copy machines, only ONE IS WORKING! The clerk at the help desk couldnt multiply 11 cents X 60 copies?
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Elizabeth Ramos
If its busy, its the worst but other than that they are good.
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Anthony R
Not always fully stocked. Needs a better product inventory
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Benjamin Morris
No complaints, exactly what you expect from a staples.
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N. Townes
A joke!! Bad experience starting from the parking lot.
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charles hill
They need better people skills
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Jake Moore
Low inventory, long lines
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Ophir Gez
Poor selection of items
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Sharon Allen
Staffing was good
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Nayan Patel
standard staples
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Angeles Castañeda
Awsom
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rochelle odesser
WA