Category: | Used Car Dealer |
Address: | 18 Sunrise Hwy, Merrick, NY 11566, USA |
Phone: | +1 516-781-5641 |
Site: | dandpauto.com |
Rating: | 4.1 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–6PM 8AM–6PM 12–5PM |
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Bill Adams
Take note that there are no reviews about after sale service. My experience (along with a friend who bought a car from Phil on my recommendation) was very poor. I brought my car in for service due to an engine knocking noise. The car was very close to expiring the 2 year warranty. Phil said he will get back to me with the cost of the repair. After two weeks, I didnt hear from him, so I called and left a message AND that I am now interested in trading my car in with him for a new/used. Still no call back after a week. I called a third time, and again, no call! I finally told the receptionist that I am extremely disappointed and I will be taking my business elsewhere. One would think that Phil would still call after that message to make things right - nope! Do right by me and I will be the most loyal customer for years! So, all that to say, hes fantastic to start but does not follow through on his promises made during the sale.
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Bill Adams
I appreciate all you said in your reply Phil. However, there is never an excuse to not return a customers calls after several weeks. If you were too busy, have someone else do it! I even left you a message about a trade in for a another car; again you didnt call! I have always been a very loyal customer to local businesses over the years. I do not mind paying for great after sale service. In fact, I referred friends to you; one even purchased a vehicle. He too made several calls to you after the sale that were not returned for WEEKS! I would rather be a happy customer than writing reviews such as this. But the truth must be told. I was and am very disappointed.
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Eric Strezenec
Just purchased my fourth car from Phil and the D&P family. Still havent had a problem with my first purchase, a 2006 Hyundai Tucson for my daughters graduation. I have purchased many cars from many dealers over my 50 years, never have I met a more honest used car salesman. He doesnt deserve the title of a used car dealer because he is more like an old friend, they carry many different makes and models at affordable prices. Go and find out for yourself! Im sure I will do business with D&P in the future. - Eric S.
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CRAIG BELLOMO
The best car dealership in New York. Really friendly sales and service staff. Never feel like your dealing with a used car salesman, Ever....The owner Phil is the most Honest and caring car retailer I have ever seen and meet. I and my family and friends have personally purchased 10 vehicles from them since 2008 and wouldnt go anywhere else. If your in the market for a car or truck or SUV this is the place to go.
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A Private User
D&P is great. Phil knows his stuff, explains everything to you, is straight forward no-nonsense. He takes great care of the car before delivering it to you and treats his customers with respect and courtesy. Not like many car dealers. Been in business for years and theres a reason why. I bought my first car from them and just bought another and I wont ever go anywhere else!
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william marks
Best place I ever bought a car.Great staff.They make buying a car a great experience.They enjoy making their customers happy.I will recommend all my friends to buy their cars from D&P Auto.
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Ed Moore
Great I bought a Nissan Frontier from them and I would highly recommend it. No cheesy car sales crap and Phil is a truly nice man.
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Michael Graber
We lost a car due to an accident. We spent a few hours at D&P and found a car that was perfect for us. Great service and cars.
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John G
Great selection of cars. Phil and the boys know there stuff. No sales pressure. Great experience
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Robert M
I had a problem. Ill write again. So far I have received a positive response.
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Driddy Drew
Great customer service great vehicles
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Anthony Hernandez
Love My Transit Connect