The Home Depot

Reviews 36

ST

Stephen Keyes

Only one experience, the day before the 4th of July. Ordered two types of flooring, approximately 1000 sq ft total, and arranged for contractor to pick up at store. Products were palletized and shrink wrapped and staged at the house, but the order was incorrect. Contractor should have checked at pickup but didnt. Tried to call the store but on hold for nearly 45 minutes. Sales Associate said he would check the floor stock to see if they could make it right, then disconnected me. Again on hold for 45 minutes, another sales associate said he would check and call back. After 45 minutes called again and told no they did not have sufficient stock to make it right, and explained they did not do interstore material exchanges; I would have to return the wrong flooring to the store for a refund, and was on my own re: additional stock and matching dye lots. Very poor customer service IMHO. Contractor bailed on me due to delay, and now I have a house full of flooring boxes of wrong flooring material and no contractor. Very disappointed!

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kamal matharu

I was at Home Depot on airport road and looking for shower material and faucets etc. after spending so many hours to getter the tools and some other stuff I felt so exausted . Then sales person came to me his name "Ted" he asked me if I do need help . What else do I need at that point without any second thought I said "yes" . He is so knowledgable and have good customer experience . There some other customer had inquiry you wont believe he delt with everyone in very profession way. Which is really hard to see in big stores . Even though you ask associate "do you know where that item answer would be its not my area/department ". If am not wrong. I would say "Ted" is a big asset to his employer . I would recommend that you should go there to get a good customer service . Cheers

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frank sullivan

Its a Hit or Miss . I been coming to this location since it opened . I usually go because its in route or on the way to one of my daily trips. Some employees are extremely knowledgeable and others are very helpful. But there are a couple of bad apples. Some are condescending, impatient and just plain old rude. But if you know what your doing and what you are there for you have very little contact with those individuals. Its like anywhere else .. Its not the Mom and Pop hospitality you recieved from the hardware stores they put out of business. Its a melting pot of employees working for corporate America.

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GMP

Ive been coming to this Home Depot for 3 years now and the service has been consistently outstanding. The every staff member in each department is courteous and knowledgeable and always goes out of their way to help you. You never hear "not my department" as you do in other Home Depots. Ive never walked out without the product I came in looking for. This Home Depot is above and beyond what one expects from a home improvement store. Its worth the trip to go there.

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chris akins

Just wasted 30 minutes of my time waiting on hold for the Door and Mill dept. Someone picked up only to IMMEDIATELY put me back on hold. They claimed they were going to page one of the two depts, but I didnt feel like dying of old age on hold. I wouldnt go to this particular Home Depot. Id rather cut my own tree down and build everything from scratch than trust these people with another second of my time. Going with Lowes. Someone answered the phone in mere seconds.

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AB

Abdul Siddiquee

My favorite home depot. People like Robert and Eric (long haired), among many other great folks here, really makes each visit here a treat especially when I have questions and need guidance on anything. This is one of the few home depots where the staff does not run in the opposite direction when they see customers and are actually willing to help instead of avoiding them. Always excellent customer service. Keep up the great work.

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Dennis Murphy

I was shopping at the Copiague locations n today looking for specific window screens. I finally found two, but they had tears in them. An associate helped me find that there were 12 in stock over at this Farmingdale location so I called over and was helped by a very helpful associate who set aside 2 of them for me. I drove over, went to the Windows/Doors. Section and he had them waiting for me. Thanks so much for your help!

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A Private User

We recently added two bedrooms upstairs. Bought everything from this location. Prices were decent. Lumber wasnt in the best condition but everything worked out and we have 2 beautiful new rooms. The guy who helped me was great, knowledgeable. They drop shipped the order to my door 24 hrs later. Yay!!

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WI

Will Elnick

This home depot is really big and actually pretty clean. I dont shop here too often because there are so many home depots in the area though. The associates seemed like any other home depot. Looking to make a paycheck but dont really care about your project.

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Ahmed Idris

I came to get a price adjustment for my military discount and I over heared the employee saying its going to take to long and the manger came over and stated it was to long ago when it was 12 days prior (I have done it month prior before)

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Wayne griffith

Customer service ihas improved greatly once the loews opened across the street. They have some knowledgeable employees at this store

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ER

eric j

Cleaner and better stocked than other local Home Depots. Ample parking. Nice view of Republic Airport planes taking off and landing.

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Steven G

Purchased a lot of stuff over the last year from this Home Depot. Love shopping at Home Depot best return policy of any company.

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Thomas Vallario

Terrible. Unable to get help in electrical department, because the ONE person was on lunch. No one else was able to help me.

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BR

Brian Gallea

Once a week if not more Im here. Cant say anything bad, the employees are friendly, and knowledgeable.

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DO

Doreen Myrie Piacentini

Some days its hard to get help. Yesterday there were representatives to help. Therefore you got a 5

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PA

Paul Giglio

ED the Store manager was an excellent representative for your Lowes. Very Happy with the Service

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DA

Dakota Diamond Author

A little bit of a disaster trying to find pricing on certain items. Otherwise a decent store..

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JA

Jason Emeric

Workers are super helpful... not like the "good ol days" where they wouldnt even talk to u

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John Allocca

Large, neat and a bit more organized than a lot of the other Home Depot stores Ive been to

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DA

Daniel Kennedy

Horrible customer service. Wont ever be going back. Lowes is close enough.

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OS

Oscar Fabian Soia Furtado

Encontrá casi todo

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Brenden Powell

Rob,Matt and Kevin were super helpful this store is A++ thanks guys!

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Stuart I

Standard Home Depot. Never a problem when I go into one.

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CA

Carolyn Jefferson

Still an issue with getting that orange vest help.

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CA

caretakercy

Helpful staff, convenient spot to pick up supplies

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AI

Aisha I

Its usually crowded but you get your stuff done!

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RA

Ralph Cozetti

The staff was very rude and would not help me

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Dave Allen

Good experience. Friendly nd courtesy svc

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Theresa Dalipi

My best store to shop. Highly recommend.

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Dorothy Appleyard

Always friendly and helpful!

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WI

Will Joynes

The employees were very rude

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SA

Saikh Mahmud Rachi

great products.

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AR

Araujo Ed

pretty good!

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ronald hernandez

very good

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JO

Joden Lam

Good

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