Bell Family Jewelers

Category:	Jewelry Buyer
Address:	40-21 Bell Blvd, Bayside, NY 11361, USA
Phone:	+1 718-279-3035
Site:	bellfamilyjewelers.com
Rating:	2.8
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–6PM 10AM–5:30PM Closed

Location

Photos 100

Reviews 6

Elaine Chan

Came here after work around 5:30pm on a Wednesday and the place only had one customer. I rang the bell and the guy who I assume is Steve just stares at me from behind the counter not letting me in. Harry eventually buzzed me in and greets me. I came in hoping to find a Gabriel & Co engagement mount Ive been searching for and amazingly they had a knockoff version. I asked the pricing of it in platinum and he said hed get back to me next business day with the exact price but quickly gave me an estimate for $2200, which would have been the best price Ive been quoted for this style but the original version was only $100 more online so no huge savings there. The first 10 minutes, Harry complained about all the engagement ring customers and how many he was getting as well as the constant calls, I was tempted to ask if I should leave but instead commented "isnt that a good thing? It means you have a lot of business" to which he didnt respond. I had already picked out a loose stone but havent purchased it yet, so I asked Harry what loose diamonds he might have. He asked what I was looking for and I showed him the stone I was planning on getting along with the price. He asked if i was a gemologist and I answered him honestly saying no. Immediately the guy goes to the back and shows me a lab created I color SI1 and brags about how it looks to the eye. Not wanting to be rude, I agreed that it looked good on the table, meanwhile he had it under direct fluorescent light so of course it was hard to see any imperfections. He sets it on one of those gem sticks and I was able to look at it more closely, immediately I saw carbon inclusions (3) and what looked like an internal crack around the entire lower girdle. I told him about the inclusions and he pulled out his loupe and looked, immediately quipping that I must have great eyes. Honestly with the amount of inclusions I think it should have been an SI2. I mentioned that I used to work at Kays for a short period so I had a little bit of knowledge but also understood that Kays was a mass producer so the products were different, Harry smirked and would later mention it to Steve who scoffed at my past experience when he quoted me another lab created stone G color SI1 1.3ct for $6500, another rip off. So Im on business day 2 and I have a feeling Harry wont be calling me back with the mount quote which is fine by me. Even if it was cheaper I wouldnt buy from such arrogant, rude, obnoxious people.

Michael Vitale

Came in for a repair on some bracelets and necklaces. I spoke with the owner who was very friendly and knowledgeable. They gave me a pretty great price and and got everything fixed and cleaned in a day. I would definitely return here for future business.

Mark Jacobs

Went in with grandmas antique ring and they restored it like new and then took my unwanted gold and used it to pay for restoration. All work done on premises same day. Treated me like family.

George Sandusky

Do not even think about walking in! Came in to repair a diamond ring, they cracked the diamond! They blamed it on a cheap diamond! You been warned!

Teresa Quirk

Went in to remount my diamond and Steve and Harry helped me find the perfect mounting did it in front of mrright in front of me

Joe Lew

Avoid this place! The worst customer service ever!