Wilson & Son Jewelers

Category:	Appraiser
Address:	18 Chase Rd, Scarsdale, NY 10583, USA
Phone:	+1 914-723-0327
Site:	wilsonandsonjewelers.com
Rating:	4.8
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 21

Reviews 18

Carlos Recalde

Wilson & Son are a classic old-style, service-focused retail establishment. By definition, jewelry is a luxury purchase and so it is reasonable to expect extra care as part of the experience. Wilson & Son takes it to a whole different level. I bought my wife a special anniversary ring, and within two months, one of the diamonds had fallen out. I was just about to put a claim in on my insurance when I decided to call Matt to ask what I should expect from the insurance company. Like a good friend, his immediate concern was for how my wife was feeling, and he asked us to come over, so that he could look at the ring. When we arrived, the entire staff seemed to be aware of our situation. Matt was promptly summoned to come up front, and he immediately announced that I didnt need to contact my insurer. Wilson & Son was going to replace the stone, at no cost to us. Matt said they felt terrible that they had caused so much angst, and that the problem must have been in the manufacture of the ring. This is only one example where they have acted in a manner that is more consistent with true friendship than with a business relationship. The best thing about it is that I do feel like they are friends, and as a result they will always get the first opportunity to help me with gifting opportunities.

Gaetano Saladino

I cant say enough about this establishment. Ive been shopping here for fine jewelry for the past few years, and I always seem to leave with a smile. I think its worth mentioning that this a family-owned and operated business. The customer service is spectacular and each representative truly wants to help you out / work with you / make sure you are happy. They are also very knowledgeable and professional. This past week, I finally bit the bullet and bought my first Rolex (they are authorized dealers). Matt and Mike were very helpful, and as always, I was ecstatic with my purchase and left the store with a smile from ear to ear. I highly recommend Wilson and Sons.

Saul Morgenstern

The Wilson family, and all of the employees at Wilson & Son (longstanding and more recent) are dedicated to helping customers find the "right" jewelry for them, and provide the kind of family-business personal service that is simply not available in large chain stores, mall stores or on the web. They get to know their customers, whether one-time buyers or repeat visitors, are ethical and trustworthy in all respects. Good people, with integrity, are out there; you will find them behind the counter at Wilson & Sons.

Chris Malara

An Amazing experience and is why Wilson and Sons is now our go to jewelers!! I bought my wifes ring there and cant tell you enough how amazing the quality is plus the professionalism of the transaction was stellar - would highly recommend for any of your needs! Another reason why they have been in business for so long , dont waste your time in a budget friendly corner store - you get what you pay for and there products speak for themselves

Richard Mast

Mike Wilson and his team welcome you the moment you walk through their door. Their desire to "help" you, not "hook" you is evident by the questions they ask and their extreme patience. Their merchandise is top of the line and their product knowledge is deep. All of this explains how Wilson Jewelers has been able to maintain such a healthy business throughout the generations. Richard Mast (a happy repeat customer!)

Elio Vetrini

I have been buying from Wilson and Sons for years, They are always professional, and very accommodating. Every time I visit, they offer to clean my Rolex and wifes jewelry . I have had nothing but positive experiences with High level customer service. Something that is almost impossible to find now a days. Congratulations to Wilson and Sons , for a well ran business that focuses on the customers needs!!

Laura Puhala

I have been using Wilson & Son as my primary jeweler for over thirty years and my parents used them as well. Michael, Matthew (Ira and Lynne) and their staff are knowledgeable, trustworthy, and professional. Not only do they carry beautiful jewelry at every price point and offer great customer service/repair but they also created a lovely keepsake ring for me from my fathers gold and amethyst stickpin.

John Meyer

We are long time customers of Wilson and Son jewelers. We are very happy with the sales and service that we have experienced over the last several years. The Brothers have given us very personal service and the other members of the team have been very accommodating. The ROLEX service is exceptional. We look forward to a strong ongoing relationship and our next purchase. Sincerely John Meyer

Elana Jan Bodine

What a wonderful place and way to buy jewelry or have a piece repaired! The Wilsons and their staff are friendly, knowledgeable, patient, sensitive and will go the extra mile for you to be happy with your purchase no matter how much you are planning to spend. Its like having family in the jewelry business!

Lea Masucci

I am from Connecticut and love going to Wilson and Son where you are treated like family. They greet you with a warm "hi". Dont crowd you. Just know that when you think you have found a piece you are interested in call them over. Great shopping and purchase experience. Love Wilson and Son!!!!

Cindy Raymond

Always terrific customer service! Without reservation, Wilson Jewelers has jewelry and gifts for every need. The Wilson family knows how customers like to be treated. And they are fair and knowledgeable whether you are upgrading or buying for the first time. Unparalleled in this day and age!

Maureen Gorham

I dont have reason to go into Wilson and Son Jewelers very often, but when I have been in there, I have been treated royally. I am always happy with the work they have done for me. Friends of mine, from Dublin, stopped in for a watch battery and as a good will gesture, they didnt charge.

Randall Satin

110 Years Young. This Scarsdale institution survives and thrives on doing the right thing. Mike & Matt carry on the old traditions and lead as examples of the future. Their knowledge of fine gems and timepieces astounds. Always something new and something to add to a wish list.

rebecca brody

I went to Wilson and Son to find a new setting for my engagement diamond. I wanted to match my mothers unique wedding band. Wendy at Wilson & Son saw the band and helped me find something beautiful! The finished ring was stunning and the compliments keep coming!

Marie Miltenberger

Wilson & Son Jewelers is an outstanding business!!!! Besides their amazing jewelery, their customer service is something not seen today. They are wonderful & well always recommend them for their terrific service & stunning jewelery. Thank you!

Kathy Valyi

Now my go-to jewelers! Ive asked them for repairs and appraisals and have enjoyed browsing their cases. Staff is tremendously knowledgable and super easy to work with. They arent the closest to our house, but are well worth a little travel.

Richard Clune

My family have been customers for over 50 years. Some things in life never change -- thank God this is one of those constants. Always and still Outstanding! Professional, helpful, and really caring. Now friends!

Sy Aryeh

Michael, Ashley and everyone at Wilson & Sons are AMAZING. Just a pleasure to work with, Ive been buying and servicing watches from them for 15 years and cant say enough about how good my experiences have been.