Best Buy
| Category: | Electronics Store |
| Address: | 1202 New Brunswick Ave, Phillipsburg, NJ 08865, USA |
| Phone: | +1 908-859-7659 |
| Site: | stores.bestbuy.com |
| Rating: | 3.8 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM |
Location
Photos 35
Reviews 38
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Greg Bradley
Went to trade in video game consoles and controllers on 12/23/14. The price they offered on consoles seemed low so decided to just do the controllers. AT NO POINT were we ever told that they would not take console trades without controllers. Found out EBGames is the same. Tried to go back today to trade in consoles (remember, just traded in 4 controllers the night before) and they will NOT ACCEPT a trade without first charging us for controllers! Would have been nice IF someone had told us that last night when we were there!! I will NOT be shopping at Best Buy anymore. Time to shop Amazon and wait for Best Buy to die off like the rest. Nice work on losing what HAD been a loyal customer for many years!
JO
joni moore
This the WORST store for customer service ! I paid over $325 for a Google Chrome 3 years ago here at this exact location, and called them to discuss a future upgrade. They did not even know what (if any) version of Chrome they had in the store! They also were not able to look me up in their system (even though it took me over 15 minutes to register when I had bought my computer there)...Got transferred # TIMES< and then disconnected line,... Never going back again; feel like a number.
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A Private User
nt here to get a computer program, I have heard that they price check. Its not a true price check though I had found a good deal on the internet, and wanted to price check the item. The clerk informed me they only price check local stores, my point is that if its at a local store Ill just go to that store and get it. I guess they will loose my business for alot of other things also, Wal-Mart is just as cheap and has better service.
ST
Stephen Brundage
Horrible experience when trying to return our cell phone the other day. The manager working, Kevin, was very unhelpful and instead of handling the situation, he directed us to contact "Corporate" by giving us a phone number to call. It turned out that it wasnt even corporates number and he did that just to get us out of the store.
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A Private User
Bad experience. My wife became eligible for a new phone and stopped here while traveling. She stood around for 20 minutes and was not even acknowledged by the self-absorbed clerks. It wasnt even busy. Maybe they think middle aged women dont buy smartphones? We will take our businesses elsewhere.
KA
Kat J Sassaman
I have been going to this Best Buy since they opened, and...not once have I had a problem! I would refer this store to a friend, for sure! Always courteous, friendly, knowledgeable, yet fun employees. Always receive great service, and friendly faces! Kat J...
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N Reilly
I had the best experience buying my appliances at Best Buy in Phillipsburg, NJ. Kirk, the salesperson was very knowledgeable, helpful and patient providing me with various models and styles to accommodate the measurements that would fit into my kitchen.
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Yiannis pavlis
Crooks prices are double than amazon they supposed to match the price but they refused because their product it was a microsd card came with card reader that cost a dollar also they have rude young kids wlrkinv there with very minimal knowledge
JO
Joe Lemelin
One of the smaller Best Buy stores around. Typically its very quiet compared to ones like Bridgewater, NJ, and Whitehall, PA. Stock seems to last longer here too. The staff are very helpful and are usually available to help right away.
JO
Josh Yiggy
"Yeah we carry the Microsoft surface but not the charger...." Okay thanks alot dude... How do you not carry a charger for a product you have. And you dont even offer to order one for me. Terrible customer service as always.
JE
Jennifer Shafer
The Best Buy Rep who helped us today was on point, he didnt sell us something just to sell it. He was honest and looked out for us. Thank You Ali!! The store is clean and the all the associates were so friendly.
MA
Matthew Sheehan
Great place to shop good prices and large selection of most things. This is a nice Best Buy because no pushy sales people, but people are always around when you have a question and are happy to help.
MA
Marissa c
Always friendly staff and they are very helpful! A gentlemen helped me with purchasing a new phone and stayed even though it was his break, to make sure I was happy and to finish my transaction.
RI
Rizlaz Z
its Best Buy. Great selection of electronics at reasonable prices. Staff can be a bit hit or miss which costs a star but they are the only bricks & morter electronic game in town.
ST
Stephanie Batson
Clean large store, a little pricey, friendly associates, and good selection of merchandise. I purchased a laptop here and they included a year of free virus protection software.
DA
Dana Spiers
Nice place but they need more phone sale rep. I waited almost an hour just to get help to buy a phone on Nov. 11, 2016. But all in all very friendly and nice place to shop.
RI
Ricky Miller
Horrible "manager" Andy treats employees and vendors like there third rate citizens. Gets in the way of people doing there job and walks around with a stick up his ass.
LE
Leslie
Best Buy is great if you need it now for small things. Research larger items. Lots of people work there some people are helpful. Deals on open box items can be had.
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Chris Peterson
Extremely helpful and polite. I talked with a gentleman for over 10 min about which computer generated recommended. It really helped me make my decision easier.
ER
Erick Radline
Even though this is a smaller Best Buy store, they still have good product selection and some very helpful associates. Never had a bad experience here.
JA
Jackie Alpaugh
I recently bought a new phone and Craig was so helpful when I left the store my phone was activated and ready to go Thank you !!!!!!!!!!!!
PA
Paulette Melick
we needed to upgrade our mobile phones and Landis at Best Buy was such a helpful salesperson. Highly recommend the store and Landis
PA
Paul W
always nice staff and inventory and they will price match amazon or manufacturer prices always check i have saved a lot
CY
Cyndi Kiefer
My salesperson was knowledgeable and patiently explained all my options after listening to what my computer needs were.
DE
Derek Purdy
This BestBuy has a particular odour, almost like B.O and new carpet... Very odd.. Good selection of merchandise though.
SA
Sawyer Gara
Mike Haraka is my favorite employee at that store. Super polite and helpful. These guys know home theatre.
ST
Steven M.
Tom was very helpful in helping me browse for a new car audio system. Not pushy and very knowledgeable
DE
Deborah Moser
Love to get my electronics here, great service, great prices, great selection and great return policy.
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Pedro Morales
This is a small best buy, the staff here is friendly though they could be somewhat more attentive.
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Blake Spike
horrible return policy. cant compete with walmart and target if you have 14 DAY RETURN POLICY!
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Blake Herdlein
Cant wait for Best Buy to go out of business, very incompetent and low engagement employees.
JO
Joseph Marthaler
Hate to shop the corporate giants, but we had a real nice and super helpful salesperson.
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psiwolf5150
Great store have not had I problem there in over five years, everyone is always helpful.
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exeio exeio
Bought a new iPad but they didnt have a protective case for the new iPad that they sold
JA
Jacquelynn Heady
Customer service people are always willing to help. No shortage on assistant.
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M Snootz
Very small Best Buy, but excellent customer service and attention to detail.
GE
Gene DiGilio
Better prices than Amazon. Good selection.plus you get to try out the demos.
JA
Jason Adams
Best Buy is just an awful store in general. No offense to this place.
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