Sprint Store
| Category: | Cell Phone Store |
| Address: | 377 George St, New Brunswick, NJ 08901, USA |
| Phone: | +1 732-227-1600 |
| Site: | storelocator.sprint.com |
| Rating: | 1.5 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–7PM |
Location
Photos 1
Reviews 16
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Destinee Cole
HORRIBLE experience. I went in today to purchase an iPhone7, however, they were being extremely rude and taking over an hour to complete a simple transaction. Being extremely frustrated, I was about to take my business elsewhere, but then they offered me half off for the iPhone7 to coerce me to complete the purchase. I agreed, the transaction was completed, and I proceeded to go home. The next day however, they called my fiance (I was busy) saying they would charge me the rest of the 50% for the iPhone7. Obviously, he became very frustrated and told them they had no right to charge me the other 50%, since the transaction was already completed and the half-off deal was what actually persuaded me to complete the purchase. The rude employee argued with him, only repeating that they would charge my card no matter what, and hung up the phone on my fiance when he asked the employee to read and explain to him what company policies could possibly allow them to engage in such corrupt business practices. We eventually had to spend over an hour trying to contact corporate to clear this issue (corporate understood our grievance, and said they would not allow the store to charge the extra 50%). DO NOT TAKE YOUR BUSINESS HERE... there are plenty of other Sprint stores that will treat their customers fairly, this is NOT one of them.
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Iveth Matias
me encanto el trato de los dos dominicanos muy sinpatico y dedicados con muchas dedicacion asia su trabajo me supieron explicar todas mis inquietudes sobre mi cell ;D :D :D :D :D buen servicion en la tienda
80
808naty
Since I cant put no stars I put one. This place is horrible please save your time of going here. The district manager called Henry there does not know what he is doing. I switched from Verizon to sprint there and he did things terribly wrong and now he doesnt do anything to fix the problem. Now I owe Verizon and he does not try to do anything to fix this problem. Save your trouble and go to another sprint.
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lucas matassa
Highly recommend this Sprint store. very curious and helpful staff. store manager Lisa gave me several options and found ways for us to save money on our account. also helped switch an old phone number from another carrier to new account with Sprint.
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Alexander Kim
Horrible service. They will push you to purchase their most expensive plan and not offer any alternatives unless you bring it up yourself. Also, extremely rude responses when I questioned whether they had alternate plans available (which they did)
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Anna Larsen
Absolutely had an amazing experience with joey. He gave us estimates in great details and he genuinely bonded with us. Really hard to find customer service like that .
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Brad Dingo
Ran out of Pokemon promotion stickers because they didnt realize the codes were on the stickers themselves
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Alexander Martinez
Service was extremely satisfying, wonderful people helped me resolve all the issues I had.
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Julia Kubiak
Complete disaster. They have sold service which does not exist. They simply cheated.
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Norma Ramirez
excelente gracias
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Jon Betti
Not a corporate store. Cant do much in the way of troubleshooting.
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felix rivera
Long time waiting for service.
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olivel diaz
Best sprint store i have been
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monica rodriguez
very satisfied with joey
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Suhas Kurup
Not good service.
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Abel Alvarado
Very good