Category: | Motorcycle Dealer |
Address: | 553 Lincoln Blvd, Middlesex, NJ 08846, USA |
Phone: | +1 732-469-1117 |
Rating: | 4.5 |
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A Private User
I have known Robbie for 23 years. I always work on my own bikes. I am 62 years old and just lost my 19 year old grandson. I thought it would be ok if I had him install an exhaust on my bike since it is a simple procedure. They called me to pick the bike up. They said the bike was ready and had been road tested. I picked the bike up and 1/8 mile down the road the shift pedal was stuck on the exhaust because the exhaust was improperly installed. The back foot rest was hanging and the hardware was loose. Clearly the bike was not road tested at all or even checked. I also found out later that Robbie had an apprentice work on my bike without any supervision. I was instructed to bring the bike back on two different occasions and still the repairs were not made. Instead the bike then started overheating and spitting. Before this the bike ran with perfection and even won first place in a bike show. There is one conclusion to continue to ride, work on the bike yourself or look around for a reliable shop, BUT NEVER BRING YOUR BIKE TO USA CYCLES. This shop sucks and the prices are outrageous even if the work was suffcient. They are thieves masquerading as mechanics. Jackhammer, Thunder MC, FTW
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A Private User
As the owner of USA Cycle Inc, I would like to take the opportunity to write a review of my own on the contrary to what two reviewers have posted about my shop. The first reviewer by the name of Jackhammer is a former customer of mine; I believe that he wrote those slanderous things not because of the work I performed but based on something that happened on a more personal level. I had told this specific customer on multiple occasions to bring his motorcycle in for us to fix whatever problem he was having and on several invites he had declined, We stand behind our work and have tried on this matter. This was a customer who would not allow us to clear this matter even though the problem he was having was most likely unrelated to the work we preformed. As far as our other reviewer we honestly do not know who he is but as far as I know it could be a rival shop and possibly a friend of our previous reviewer. It is my guarantee that all motorcycles that enter our shop undergo a rigorous safety check, If a bike does not meet our standards it does not leave. I take this time to thank our loyal customers for keeping us alive in this business for over 20 years. -Rob
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John Mielach
I started using USA Cycles about 7 years agao, when my previous mechanic could never get the repairs right. Robbie, K and Otis (who thinks he is a person) are real down to earth people, and only care about their clients, and the bikes that leave the shop. I do not know who Jackhammer is, but he sounds like an unreasonable guy. When ever something was not done to my liking, for what ever reason, they always took care of it. On a few occasions, they did some quick work and it was considered a no charge, because they service they clients, and the y are not lilke any other shop I have seen. I have only had excellent work done here, and highly recommend them for any American V-Twin work. (No Rice Burners Allowed).
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Jason Cirrito
Rob and the crew are one of the best shops in the area. They are extremely knowledgeable and run an awesome shop. Everyone is treated as a valued customer with respect! I had a minor issue with my bike and Rob made it right - they were able to get me back on the road in no time at all as promised. They stand behind their work 100% no questions asked. Do yourself a favor and check em out if you anything from simple service to major motor they do it all. I promise youll be glad you did! class act
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Doug Kowalsky
I have been to USA Cycle numerous times with both my Harleys and each and every time Ive been more than happy with the results! From routine maintenance to engine tuning to installation of aftermarket products, Rob (and crew) have always impressed me! Its not just the expertise and workmanship, its the courteous and professional way he runs his shop. A real pleasure to do business with them which is why I recommend USA Cycle to my friends and to anyone who wants the best service for their bikes!!
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Claudia Mandreucci
I had a great experience at USA Cycle. The owner took his time and helped me find exactly what I was looking for. I would recommend them to anyone. I was made to feel at home and not rushed with my decision. Its nice to see a business who treats ther clients like family and not just a stranger walking in the door.
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J Davis
Shop is spotless and owner is very honest and helpful. All will love Otis, the shop dog and the pug (forgot her name). They are cool. Dont be alarmed when you see them. Theyll walk up to you but not jump on you.
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Tom Fitzpatrick
I care about my ride, my life. And so do they! I demand quality, and I look for professionalism. I get it here.