Related: | uneeda appliance |
Category: | Appliance Store |
Address: | 12 South St, Manville, NJ 08835, USA |
Phone: | +1 908-722-6329 |
Site: | siebergappliance.com |
Rating: | 3.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–4PM 1–1:30PM |
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Jeff Jasmin
I bought a chest like deep freezer. I took it home after a guarantee that it would work, cleaned it out and turned it on. The thing didnt work and I took it back the next morning. I was told I would get my cash back that I paid for it but that the store didnt have enough money in the register to give me back my $132.75. He said to wait until mid-day After calling again and being told we would receive a call back, we didnt get the call. We called at 4:30 and 4:45 to get the cash refund as promised earlier only to be told that they dont refund the money as cash but refund it as a check. He told me for tax purposes he had to give me a check. I told him there isnt any policy that says they will give me a check for an item that doesnt work. He told me the a piece of the motor fell out and that I could come and pick up the freezer now because it works. Bullshit. The guy says his partner didnt know what he was talking about and that if I didnt want it than I should get off of his phone. Rude establishment. Ive purchased something from there in the past and referred to other people. After this I will not being going back and Most of my friends said they wouldnt either. The owners ask customers if they have anything that they want to get rid of, so they can resell it. Shady ass creepy men running some illegal scheme in the back of the store. Someone should check it out.
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Ronald Janes
I purchased a used Whirlpool washer and dryer, thoroughly please UNTIL a break down, Ist repair guy came looked, didnt have the part, said he was going to dinner with wife and would reschedule, which he did soon thereafter, came and repaired and was paid accordingly. 4 loads later it broke again, 2nd repair guy came and fixed (3rd visit mind u) and compd the job saying it was a common error when the 1st guy repaired. Yeah, No charge.... Well guess what it broke again, same problem and now they want to charge me an additional service charge because, Im sure where i live, and a per son doesnt know me or the machine says well something else must the the problem. "NO", its the same problem as the last two, sorry three visits. Your not listening!.. Appoint is Friday and Im told when they call to explain the "Service Charge" and if I elect not to pay it a decision will have to be made then.. I am not stupid, Your saying youll come as long as I pay you again for the repair that hasnt been done right yet. SORRY, not happy with SIEBERG APPLIANCES right now. To quote you, its open to discussion.
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Lenard Sarabia
We were recommended to check out R&D by a contractor and we are so happy we did. Our old washer was broken. After we had another repair shop take a look at it, he quoted us a repair that was more than half the cost of the washer. Instead we visited R&D. We explained our situation to one of the helpful staff there. He recommended that he have one of their repair guys take a look. If they can fix it, theyll fix it. If not, theyll bring over the washer that we picked out. When the repair guys/installers come out, they test the old washer and declare it not worth it to fix. They take the old washer and and install the new one. They test it out and make sure it works. To top it off, they also clean out our dryer too and help us find $4 in change. We had a great experience and will definitely be back when we are looking for any other appliances.
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Jennifer Fuentes
I purchased a used gas dryer from them, with 2 weeks warranty/return policy, and maintenance. When I got home, the dryer didnt work. I immediately called them, and was told a tech would be sent to my house to fix it that day. I waited for three days and the tech never came, so when I called to see whats going on, the person who answered was very nasty, and was trying to put the blame on me not picking up the phone, when I was home, and the guy clearly never showed, he then proceeded to change their warranty, maintenance policy, stating that if I picked it up, I would have to take it there to get serviced, when I was told a tech would come fix it. they are scam artist... beware. will be reporting them to the BBB.
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Skid Vicious
After calling numerous places to find the part for my washing machine and visiting a few other stores that said they had it only to find out that they didnt and I had to call their warehouse supplier, I went to R+D Sieberg. Not only did he have the correct part and in stock, he offered to install it for an extra $5 if i had a problem doing it myself. He even gave me tips and advice on the install. What could have been a $200 repair ended up being only $20. Id recommend them to anyone that appreciates great customer service and wants to support a locally owned business.
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Anna Hanma
Ive gotten a couple machines from them, and theyve always been courteous and easy going. You feel like youre talking to a real person, not a customer service front, which is nice. Authenticity isnt found often. I dont recall any issues with any of the equipment Ive gotten from them, but in regards to the other reviews who were complaining, keep in mind that they do sell some used/refurbished equipment and while I havent personally had to, if youd call them and explain, Im positive theyd come and repair/replace it for you. Every purchase they came and delivered & installed.
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Robert Kingfield
Buyer Beware. Sales man (Jesse) tried selling washer and dryer Electorlux as "New" but the fact of the matter is they were USED, and Scrapped by the manufacture. Meaning the unit didnt have the original manufactures label with model and serial #. Furthermore "Scrapped" means the the repair had exceeded the value of the unit. So the manufacture scraps the unit and expects it to be disposed of. They also advertised that the units have a 1 year manufactures warranty but when the unit is scrapped all guarantee, warranties are null and void.
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Danielle Miller
Love these guys. Bought a Samsung smart fridge. Had an error code. They came out to my house and fixed it! Bought a washer drier set. They installed. I have 2 toddlers so sometimes we do 2 loads a day! Machines still going. Also bought a dishwasher. No complaints. The showroom staff is friendly and laid back. No pressure and no grumpy texting teens! They also will help you make up your mind or make the right choice for your needs!
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Nicholas Solimani
I bought a condo and there sticker was on my washer and dryer so I called to set up a service. I informed them of the issues and they set up a date and time to fix it. Needless to say I waited all day and they never showed up. Called to find out and everyone played dumb finally the guy remembered me and asked to set up another appointment which I declined
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mr hop
I called in for an evap fan. They called me back like they said they would confirming that they had the part. I want in and explained the situation and insisted that they test out my old fan and one they had before I purchased it. They found another one and charged me half price.