Category: | Jewelry Store |
Address: | 184 NJ-35, Eatontown, NJ 07724, USA |
Phone: | +1 732-542-0998 |
Site: | stores.jared.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM |
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Dave Hess
Not all Jareds are the same; its really the staff that matter. I got my wifes engagement ring, wedding ring, and wedding jewelry at this particular location. Their jewelry costs a bit more, but the quality is outstanding and the lifetime warranties/redipping/polishing/resizing work is all included as long as you get your jewelry inspected every 6 months. If you lose/damage your gemstones, theyll replace them as long as you got them there with the warranty! About a year into our engagement, during an inspection, the consultant found a hairline fracture down the side of a smaller diamond on the ring and replaced it on the spot. They redipped the ring after our engagement for free, and did incredible restorative work on a family heirloom of mine; my grandfathers ring. The ring wasnt anything crazy, but it meant a lot to me, so they polished it, resized it (it had been cut off of his finger after a car accident and was not repolished/rejoined. They even redipped it in rhodium so itd have its old color. Thanks to Jareds, our wedding was a success for us, and we love our jewelry. They will absolutely have my business for years to come. Im actually having my wife keep all of her Jareds-purchased jewelry together so it can all be inspected at once.
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Brian P
Poor experience. Watch out for the diamond grading system they utilize. GSI. When I got my ring appraised after I purchased one that was supposedly near flawless according to the given specs, two separate jewelers said that the specs were not accurate at all and the value was around 9000 less than I spent. Returned immediately to inquire and the saleswoman claimed that the two the appraisals were subjective and that they stand by their wonderful grading system. I returned the entire ring and it took almost two months to receive a full refund due to being connived into opening a line of credit for a large discount. I paid off the entire card right away and only opened the card for the 30% discount offered. Well, the card was a joke, they tried as hard as they could to refund me as slow as possible. Be careful, demand GIA. Also dont be fooled by the "great price" of they offer and Do Not open a Jareds card, they receive commission from it and care little about you.
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Sarah Ruth
They completely ignored me then when I finally did get helped I felt rushed. I went back again after purchasing my ring had it sized again I felt like I was bothering them. They told me a certain time it would be done of course it wasnt, when I did get to pick it up it fit the exact same way!
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Ed Notron
03/10/2012 We had exceptional service from the sales floor up to including management. Very professional and customer service oriented. Five Star rating without any hesitation.
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A Private User
The service at their Eatontown location is very slow. I waited 45 minutes at least and no one greeted me or asked if I needed help. Very disappointing.
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christine stewart
Beautiful jewelry fast and friendly service
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Matt Rampone
Helpful employees, decent prices
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Nick Gruppuso
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