|Address:||831 N Court St, Medina, OH 44256, USA|
Do you love paying full-retail for things, but absolutely hate the assurances that come with buying from authorized retailers? Do you love buying last years merchandise at a scant 10-20% off of MSRP? If so, youre in luck! Check out All-Overstock in Medina, and your faith in humanity will degrade at a slow, but consistent rate. When buying bulk closeouts, as a reseller does, you buy at a solid discount. When reselling closeouts, as "All-Overstock" does, one typically sells at a price lower than the price at which a customer can readily buy these items in a store, for many reasons, some of which I will state. --Overstock/closeout items are not new. Theyve typically sat unsold at a warehouse or on the shelf at a store. --They are not authorized retailers. Depending on the brand purchased, this may have the effect of voiding the manufacturers warranty, leaving you to depend on the retailers warranty/return policy. As closeout stores often steeply discount merchandise and do not have direct stock replacement, they often have pretty strict return policies. This is pretty much a necessity, due to the nature of the business, and is priced into the merchandise. I was looking at the Ryobi RY141600 electric pressure washer, $119.00 at Home Depot. At All-Overstock, it was on sale (on sale? really) for $98, open box. This means that if I have an issue with the Powerwasher, I could maybe return it to All-Overstock; they may take care of it, they may not. Even if willing, they may not be able to replace the washer. (Judging from the myriad signs evidencing the general grumpiness of their management, as well as other reviews, I would not count on this willingness.) Will Ryobi honor the manufacturers warranty, if purchased from a non-authorized retailer, in open box state? This is possible, but not likely. Once again, this is fine, but typically, both retailer and customer implicitly recognize that this should be priced into the product. Typically, this is a discount greater than 17.6%-- a not-unheard-of 20% sale at Home Depot would give me the guarantees of an authorized retailer selling a new product, and cost less. In short, be a smart consumer. Know prices, and know what you are giving up when buying closeouts. If youre going to pay anything more than 80% of MSRP for a retail item, make sure you have recourse if something goes wrong with the purchase. If youre looking for decent closeouts, drive a few blocks north and hit up Clothing Warehouse--they are more clothing based, and dont have as many tools & furniture as All-Overstock does, but they actually have good prices.
What im assuming to be a manager here was following myself and my 2 toddlers and came behind me and asked my kids to stop touching the toys, which I was letting them pick out what they wanted to purchase. I asked him if he saw me making sure they put each item back exactly where and how they found it, which he said he did but he didnt want my kids messing up his store. I asked again if he saw them "tearing anything up" to which he said he didnt but then reiterated he didnt want my kids tearing up his store. I took the 2 toys my kids had, gave them back, including the one my daughter had already started to open and left. My kids arent unruly, by any means, but now my 4 yr old is crying because the "man doesnt want us in his store" . Ive purchased things before here and have been pleased because they have great deals, but now, this guy cm kick rocks.
I will never go to this store again! I bought stuff here and payed with my debit card and they said it didnt go through twice and I ended up paying cash and come to find out that they charged me twice on my card! So I ended up going up there and they still didnt give me my money back and told me to dispute it with the bank! This was their fault! Apparently this has happened before with other customers. This was inconvenient for me to go to this store twice and being charged twice on my card when I payed cash! And now I have to call my bank and dispute the charges!
I have never had a problem with this place until they left a sticker on the box of a playhouse that I purchased for $190 when the price on the box said $77. That much of a markup is unacceptable and when I went back to see if I could get some of my money back, the owner would not do anything for me. Ive bought so many big ticket items from this store but I will never shop there again and unless you want to get ripped off too, I would not recommend for anyone to shop there. They lost a very good customer today.
My mother purchased a cedar play house for her grandkids at this place and she paid 190 dollars for it. She got home and the box had a sticker on it that said 65% off of that 190. When my mom went back up there with her receipt and the box the "owner" refused to give her back the difference. He specifically said "I may have only paid a dollar for that house but Im not giving you the difference for it". This dude needs to get it together he just lost an entire family of customers.I have pictures
First time Ive been in there and was pleased! The lady who helped me was very kind, appreciative and quick with service. Not to mention some of the prices on items they had were a steal! Sent my father there that evening and he was pleased as well.
Went in today and had such great customer service! There was a lady that helped me with all my questions, would carry whatever I was buying to make a pile at the counter and even suggested some items of interest! Wish I would of gotten her name!
Lots of overstock items and patio furniture. Our patio furniture was discounted because we paid cash so you might be able to save a bit more that way.
This place is a joke. Absolutely horrible customer service and they are the biggest crock of s*** with the take sale prices get real