CVS

Reviews 13

BR

Bryan Lazores

Worst. CVS. Ever. This place has been horrible forever. The other day I went to fill a script there because my insurance company forces me to use CVS. Im supposed to get 80 pills with my script. Im the only one in line at the pharmacy and it takes them several minutes to notice Im standing there. Finally they acknowledge me, but cant find my script anywhere, despite just calling me a few hours beforehand to tell me it was ready. They search all over the pharmacy, but cant find my pills. Finally, they check the rack of bags that begins with the first letter of my last name. Eureka! My script is there! Whodathunk?! Seems alphabetical order was not the clerks strong suit. So I finally get my pills, but knowing this places well-deserved reputation, I count the pills before I leave. Theres only 40 pills in the bottle, but the label on the bottle says 80 pills are inside. I return to the counter to let them know they shorted me 40 pills, but the Rishi Patel at the counter gives zero fvcks. He takes my pill bottle and walks in circles with it to pretend like hes actually trying to do something. Finally he just says to come back in three days to get the remaining 40 pills. Man, do I really have to come back to this place? I laugh at him. "Just give me my money back," I say. "Ill get this script filled at a different CVS." He refuses to refund my money, and clutches my pill bottle above his head like hes playing keep-away with it. "So I walk in here, hand you $20 to fill my script, and I walk out with nothing?! Then give me the bottle back!" He refuses. "Come back in three days when Shihti is on duty." I get irate at this point and start making a scene. Finally, he gives me back my bottle of pills, despite it being 40 pills short. Tells me to come back in three days. Im really looking forward to my return visit. Surely theyll swiftly rectify their screw-up and be apologetic and courteous. /sarcasm Worst. CVS. Ever.

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Jeannine Aleman

Today was my first time using CVS Pharmacy, after using uber too many times and spending too much money going to my mom hospital to pick up her meds I decided to find someone who can deliver them and CVS Pharmacy was the first result that popped up with amazing reviews so I decided to try. After 3 days of them doing their best to transfer my mom prescriptions (no problem on their part ) I was kept in the loop by their extremely helpful staff to be reassured they were doing everything it took to get me my mom prescriptions on time. Finally today after everything was transferred and insurance was in order my prescriptions arrived so fast I was surprised by the delivery guy, after using CVS Pharmacy I dont think Ill ever use another pharmacy again.

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Steve Bristol

I was unable to make a doctors appointment due to the hurricane. I had my doctor leave a voicemail asking for a weeks supply of my medication here, He told me he had. I called back yesterday, once the hurricane had passed, and was informed that a)their systems were down and they were out of a medication I needed. I was informed to call CVS of Whippany, but I couldnt: since my doctor was out of reach,as was his office, I couldnt get the medication transferred. This was a nightmare. Id like to blame it on the storm, but, judging from other reviews, they are just not good and unprofessional - not to mention, the Store Manager was a d!ck. As others have said, avoid this CVS at all costs.

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Diana Clean

Everyone in this store has a sour attitude. If you hate people so much , you shouldnt work retail. I brought my issue to the attention of the store manager, and he was absolutely the worst. When a store has an item advertised for sale, and there are not any left... You are given a rain check! I was a retail manager for many years, people always give you problems its part of your job.The manager gave me a nasty attitude, and was so angry about issuing a raincheck , or helping customers im not sure, it looked like he was ready to snap and explode at any moment. Kevin Rachek (spelling) , I agree with the other reviews, Is a total D!ck. Get a different job! You scare the customers away!

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Lm H

Unfortunately, they need help in the area of "customer service" and "social skills". The majority of pharmacists are nasty... they have horrible attitudes. If you call, they are extremely rude and abrupt on the phone - cutting you off as you speak and getting the Rxs wrong in the system. I would suggest that if CVS cares for their clientele, they should honestly consider coaching these individuals. I have never dealt with such unprofessional and rude people. I moved my Rx to another pharmacy - my suggestion to people is to steer clear of this place, if they can. They have no respect for people.

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A Private User

I would rate this pharmacy zero stars if I could. Every pharmacist gives you a different song and dance. They act as if their never ending apologies and excuses actually mean something. The small girl with the braces has a serious attitude problem. She and most of her coworkers would rather spend the effort arguing than working. Only one pharmacist is competent. If he is not working your prescriptions will not be processed properly. I am so glad I switched to Rockaway Pharmacy & Compounding. They get our prescriptions right and they deliver.

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laura smith

If I could give pharmacy 0 stars, I would. I have since switched to Walgreens in center of Denville. I just realized that I just wasnt willing - as a consumer paying for monthly script insurance plus crazy co-pays - that I needed to be treated like a human every month (imagine that...crazy, huh?) Store is convenient for me, but now I go .5miles more and am having a significantly better experience. Store itself is fine, photo services are good, and have had excellent experiences at Minute Clinic - just wont support the pharma for one more script.

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Abby Benjamin

The pharmacy is always swamped. They are a convenient location for me to pick up prescriptions on my way home from work, but the lines are always outrageous. I opt to go to the drive through. The staff is polite and helpful, but definitely short staffed.

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A Private User

I have been using this Pharmacy for a little over a year. I have not once gotten my medication on time. Each month I am forced to miss birth control pills because of this establishments disorganization and poor customer service. GO SOMEWHERE ELSE!!

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Yogesh Patel

There are one pharmacist and two Pharm technician working at a time. They are all running around to drive thru, pick up and drop off...no one has clue who to attend first...there is a long line of frastuated customers..

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Quiet Jim

Pharmacy Staff is mostly indifferent but Heena is first rate and her expertise makes it worth putting up with the inconsistent service. Also the really small girl is a sweet heart. Been going there since they opened.

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Jen Newman

This place doesnt even deserve one star. Every time I come to pick up a prescription there is always a problem, the people are so rude, they dont know what they are doing at all. Wouldnt recommend AT ALL.

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John Phil

Dont even bother coming here go to your next closest pharmacy they are likely to give you the wrong script of take hours to get yours find another place for your medical needs these people dont care

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