PetSmart

Related:	petsense zachary
Related:	petsmart kop
Category:	Pet Supply Store
Address:	160 Washington St #701, Rochester, NH 03839, USA
Phone:	+1 603-833-2117
Site:	petsmart.com
Rating:	4.3
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 100

Reviews 19

Keith Douglas

We have a family did tank, it is the centerpiece of our home and our 5 year old started school this year and is doing great. So as a little reward my wife and I got him 2 new fish for the tank it is a 40 gallon tank that i take VERY good care of my pH levels are perfect and my water is crystal clear as I spent a lot of time maintaining.. so we put the new fish in last week and since then we have lost 8 fish? We went back to you and you guys thinking and hoping you could make this right but the staff was kinda mean and said everything she could to make it seem like I did something wrong. I have had tanks all my life and know how to care for them.. we tried to buy our child something to let him know how proud we are of him and now all his fish are dead one of which we had for 4+years.. Because you guys were so mean and blamed us we will never go here again.. 8fish in a week???? And the water has been tested and its fine Sincerely, One upset family........

Amber Bishop

Called ahead to see if they had some specific Betta medication that you apply to the Bettas water. They did! As I went in to find it a nice young man had it already taken off the shelf and waiting for me in the fish department. Id shop here more often but the dog food prices are way too high. I mostly only go for their toys and such since they have a great selection thats pretty affordable. I just wish they had more small animal toy options.

Gail White

I booked grooming online for my silky terrier, the price was $43.. at time of pick up I was handed a bill for $50 because "id booked my dog as being a silky terrier (which he is 100%) and he was over the specified weight??" Seriously, Ive had him groomed multiple times at other out-of-state Petsmarts and have NEVER been charged extra for this ridiculous reason. I will NEVER bring my dog to this store for grooming again.

lauren arcidy

We recently bought a baby bearded dragon from this Petsmart and Emilie was incredibly helpful and knowledgeable in assisting us in getting everything we needed and gave us great advice. Each time weve gone back for crickets since then she has always been friendly and helpful. We always hope she is there to help us whenever we need to go to back. Petsmart is lucky to have an employee like her :)

Moxie Carson

The staff was nice, but my husband and I were very unhappy with the grooming job that was done on our Yorkie. His face wasnt washed, his ears were all chopped up and crooked and basically it looked as though he didnt even get groomed. This was our 3rd time bringing him here and the 1st time Ive been disappointed. Not so sure we will return.

Samantha Lincoln

Went here for a rescue and when I went back for supplies ect. the staff here went above and beyond to reclaim paperwork for confirmations needed for future care. Even called other locations on my behalf.

Lorraine Blanchard

Happy dogs at the salon, specially Bandit, our dog. The prices are very good and it has an assortment of food. And they have animals that were rescued so you can adopt. Come to get a friend.

David Botta

Every fish i have got here has died within a week or two. I have never had this issue with other fish and have had to treat all my other fish for ick since introducing fish from petsmart

Dat Moose

The store is always clean, theres never a long line and the people are amazingly helpful. The fish and small animal area is kept very clean.

Katherine S

I used to use Petco but my dog after a few visits was scared to go near there we switched to Petsmart and have had no issues he loves going

Rebecca Wilcox

Have bought fish from here and only a few have lived. However they do have a 1 week policy to bring them back and they will replace them.

Marcia Jenkins

My dog loves to go see Kim in the grooming department. She always does a fantastic job!

Rene French

They have most pet products at a decent price, but I find the service to be lacking.

Beth Gledhill

They have everything I need in the store plus there dog food is cheaper