Brooks Feed & Farm Supply

Category:	Pet Supply Store
Address:	86 Union St, Brunswick, ME 04011, USA
Phone:	+1 207-729-6501
Site:	brooksfeed.com
Rating:	4.4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM

Location

Photos 34

Reviews 6

Amy Fagan

Ive been going to Brooks Feed and Farm for over 20 years, and has been my preferred chicken food vendor, and pet store in general. Memorial Day weekend on Saturday I went in for my chicken feed, and picked up a shepherds hook for a memorial garden. Turned out it was the wrong size, so I brought it back to upgrade 1 week later - I brought my receipt, in case there was an issue. I was told I couldnt return the hook without the package of screws that came with it. I said there wasnt a package of screws that came with the hook, but the lady, who Ive been dealing with for MANY years, said she couldnt return it without the screws. I offered to leave my stuff there and they could keep it all, but the lady caved eventually, and I paid another $40 for a much bigger, clearly more expensive shepherds hook. Im there every 2-3 weeks, and have been for so long, it seems ridiculous to 1) not take my word for it that I didnt get a hook with a probably $.5 package of stupid screws, and 2) lose a regular customer over something so petty, but the principle about customers is that you value their business. I did NOT feel valued - I was quite offended by the whole situation, and am really considering going WAY out of my way to use a different feed store. Really disappointed that my local store would place such little value on a regular face. Ive been in many times, and spent tons of money, bought chickens, played with the cats for adoption there, bought plants, dog and cat food, etc.

cindy beard

I`ve been there 3 times....thought I would give it a chance since I want to support local business whenever possible. Place is dirty and dusty.... the bird room looks unkempt....people rude if your not one of their regulars who are probably all related. After my last purchase I said "may I use your restroom?" I was told customers are not allowed to use it....isn`t that the way to get customers to take their dollars somewhere else! I`ll try and find another local business that wants my money. Never going back.

A Private User

The fish i think is the best deal on weekends they are half off the normal price and the people there know what they are talking about even tho they only have a small amount of fish it is still a nice place i rather buy local than give the big dogs upper hand .... the prices are not to bad either. I would recommend checking this place out .... they have so much there and the people that work there jnow there stuff on every thing

Jason Harris

I stopped on their busiest day of the year, Chick day and everyone was extremely busy but willing to take a minute to explain the right feeds and equipment needed to get my baby chickens started right. I am thankful to have a locally owned store like this in town. Helpful and knowledgeable staff is worth the drive. The store had lots of options for equipment and the chicks were very healthy. Ill definitely be back.

Cohne Goodwin

Ive been using them for horse grains supplements dog food and various other items for well over 35 years...love the employees they are so helpful and fun! !!

Timothy Bishop

Informal