Category: | Lawn Mower Store |
Address: | 74 West Rd, Ellington, CT 06029, USA |
Phone: | +1 860-875-3355 |
Site: | ellingtonagway.com |
Rating: | 4 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 9AM–4PM |
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Heli colors
I brought my Ariens snow blower to these people for repair because the traction drive belt kept jumping off the drive pulley. My machine is twelve years old, I bought it new and has always run flawlessly so I figured it was a matter of a simple adjustment. Ok, so up front they told me there was a $50 diagnostic charge which I had no problem with. I received a call from them a week later to tell me that the entire drive line was worn out, the engine had a blown head gasket and it was going to cost more to repair than buying a new machine. This seemed VERY odd to hear since the engine still started and ran perfectly fine, something not possible with a blown head gasket. They told me that they would credit me the $50 diagnostic fee towards the purchase of a new Ariens machine, and that they would dispose of my old machine for me..... YEAH, right..... Thanks, but no thanks. I immediately went and picked up my machine. I called Ariens in Wisconsin and spoke with one of their technicians. I told him the story about dealing with Ellington AGWAY, the Ariens technician was not very pleased to hear this and the technician at Ariens suggested that I install two very inexpensive parts, which I did in less than five minutes. I repaired the machine myself with less than $5 in parts. I just ran this twelve year old snow monster for several hours cleaning up all the snow that came down yesterday 03/14/2017 in Manchester, CT. The traction drive belt did NOT pop off the pulley once. This machine still blows 50 rooster tails of snow like it was still new. So much for Ellington AGWAY and their diagnostic skills. Well, their poor attempt at trying to scare me into buying a new machine failed. I will not be going back to Ellington AGWAY.......EVER. I would not recommend these people to anyone in need of having their Ariens machine repaired.
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Scott Perry
they sold me a mower. once they recived the money the started to lie to me over and over. i feel that this might be the worst ran company in America or at least in the bottom 10. my mower has been in for the same warranty issue that its been in for in the past. As of today its been 34 days...
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Paul Thomson
Been going there often. Always good service and friendly. Might find prices lower elsewhere but much quicker and staff more knowledgeable than elsewhere. My time is valuable and its easier to get in and out than big box store.
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Natasha Hensel
Love having a local ace for all our pet needs including chicken feed and gardening supplies for the season. Our dogs are treated with bones each visit and the staff is friendly and helpful.
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craig voorhees
Had a flat tire on my zero turn mower and I brought to Agway in Ellington. They fixed for no charge and I was in and out in 10 minutes. Thanks a million
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David Shovlin
Really Love this place people are friendly, products are great and I purchased a snowblower a few years ago and its running perfect!
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Jennifer Leach
Good costumer service, along with most of what you would need for your yard and garden. Great selection of cat and dog food too
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Andrew Mancini
I get my propane refilled here - they have a rewards program. Service is always friendly and quick!
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fred frost
The staff at ellington away jumps thru hoops to help you, fantastic group.
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Jack Stagna
Extremely helpful staff, limited selections available
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Gary W
Very knowledgeable, helpful and courteous staff.
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Lance L.
Best small engine/Stihl place around.