AutoZone
| Category: | Auto Parts Store |
| Address: | 1550 S Virginia St, Reno, NV 89502, USA |
| Phone: | +1 775-323-4007 |
| Site: | autozone.com |
| Rating: | 3.8 |
| Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM |
Location
Photos 50
Reviews 49
A
A Private User
I own three cars and do all the repairs and maintenance on them, spending a considerable amount of money every year on parts. I purchased a $50 K&N air filter from here and found that it didnt make noticeable difference in performance. I tried to return it, but the employee I was dealing with would not take it back due to a slight oil mark. I told him that I would clean it but he still refused. So I ended up keeping the filter. I didnt go back to Autozone for three months because of this. But when I needed a temp sensor and they were the only ones that had one in stock, so I was forced to go back to this store. The sensor didnt work properly, ordered a different brand online, that one worked perfectly. I tried returning the Autozone sensor, but they would only give me a replacement, even though my receipt stated that any defective part would be replaced or REFUNDED within 90 days. So Autozone has made an extra $70 by refusing these returns, but has lost thousands from me since I will not give them another cent.
YU
Yuriy Kovalov
second time in a row im getting horrible customer service from this place! last night i was in a bit of a pinch, asked the guy if they head any metric thread brake line, he didnt even bother looking just said no (checked the website, its in stock) asked if they have brake flaring tool, also a no. Since when does AutoZone doesnt carry metric brake lines?! Prior to that, purchased a starter which lasted 2 days and left my gf stranded in the middle of the mountains with no cell phone reception, upon return, didnt even get a sorry about that or anything. also head several other unsatisfactory experiences with this store on other occasions, but not worth mentioning.
NI
Nick Hollister
Staff here is great and have gone the extra mile for me on multiple occasions. Prices are low but you definitely get what you pay for. Double check your parts, they gave me broken ignition coil wires which ended up burning out the coil. They honored the warranty on the wires but refused to replace the coil. More an issue with AutoZone as a whole than this site, but I dont intend on returning to any AutoZone after that.
JO
John Doe
Hook two batteries in to have charged ! The evening manager was rude and arguing we me about trying to start van without full charge!! He said that low battery would not harm my starter ! I said you dont know my van already has a bad starter !! I my change my rating later after I have picked up my charged batteries!
MA
Mark Pitchford
The people there are very helpful. They assisted with finding an item and lending me a tool. They held my card while I took a couple things out to my car and let me see if they fit. I like this location and just gravitate to go in there when I need something related to my car.
AN
Anna Akkan
Like most customer service based businesses, the employees seem to be burdened by the premise that we ( the customers,) are somehow always showing up at their place of employment just to piss them off.
CA
Carmella Condino
These guys are AWESOME. Learned more about windshield wipers than thought possible and was able to make an informed choice not based on money alone. Have referred others to this place.
BR
brandon vance
Helpful employees ,parts normally instock, employees willing to help find aftermarket and performance parts (side note managers a liitle creepy)
JE
Jeff Miller
They are best they go out there way to help you. The manager & staff are friendly & helpful.That like them as for my auto parts needs
TR
Troy Cavins
At the time they were hurting for workers and took awhile to get service, but the help that I did receive was helpful
JO
José López
Muy buena atención y servicio.
YA
Yarik Y
Always get car oil and supplies. Always good experience if you know what youre doing.
SU
Susie Moore
Friendly staff and very quick about getting you what u need so u can be on your way
NI
Nigel Williams
Did not have the part I needed but they did point me in the right direction.
KA
Karen Lindeman
Mo H. Is awesome, rest of the staff hate their jobs, therefore the customer.
ER
Eric Benton
Billyz tha best. Vry knowledgeable, & alwyz helpfl. Great asset 2 tha compny
CA
Carl J. Pankowski
Employees take their time. No hurry to help customers. Need more help
VI
Victor Vazquez
They have a good costumers service also they tray to help with your
AL
alexei selemenev
I got correct part fast no hustle friendly knowlgeable staff
GL
Glenna Bullard
I like two guys at the counter pretty helpful fast service
DA
David Alger
The associate was new, however he didnt know the product.
IA
Ian Moser
Typical autozone. Could use better parking lot lighting.
NO
Noe Acosta
I like for the good service and the excellent attention
MA
Mario Benitez
está bueno
JA
James Westfall
Has a wide variety of parts, service is a little slow
SH
Shaun Ballard
Staff is super friendly, honest, and knowledgeable.
AE
Aeon Flux
Staff was helpful despite my lack of car knowledge
CH
Cheryl G
Staff are helpful and prices reasonable.
AN
Angela Rohlfs
They do not sell Brake clean by the case
KY
Kylie Murphy
Rude customer service from all workers
RO
roger a
See you soon if you shop here
TY
Tyler Seehuetter
Easy stop for auto supplies.
JA
James Westfall
Good place to get car parts
AL
Alwyn Jones
Horrible customer service.
ST
Steve Casper
Helpful and friendly staff
LA
LaLa Land
Looooong line right now!
MU
Murray Fisher
They usually get it right
KE
Keith Gregory
Slow service Everytime.
PE
Peter Holak
Super helpful people.
DA
DAM Clark
Theyve got car parts
HE
Heather Dorsey
Fast and friendly.
KA
Kathy Hernandez
Love this place!
AN
Anthoney Livingston
Not a bad place
S
S Berger
always helpful.
CL
clifford [email protected]
Great Service
CH
Chris Olinger
Pretty typical
DO
Doug Troxell
Great service
PR
PRINCESS DEANNA GOSSELIN
Not helpful
J
J Alberto R
Ok
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