Computer Hardware Lincoln - Apple Premier Partner

Category:	Computer Store
Address:	235 S 70th St #101, Lincoln, NE 68510, USA
Phone:	+1 402-483-6400
Site:	computerhardwareinc.com
Rating:	4.8
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–3PM Closed

Location

Photos 100

Reviews 19

A Bow

These guys are hand down the best in town for Apple anything. I had a very complex problem with my iMac. I would start it up and it would flash a folder with a "!" on the front of it. I tried contacting Apple themselves to see if I could get assistance over the phone. After talking for an hour, the rep ended up failing my hard drive. Me being shocked that he might have actually messed up my computer even more, he got me what was called a "CS Code" (A code the apple generates and their partner stores will help you out completely free) Super convenient, I didnt have to drive anywhere to an Apple store (Closest one is in Omaha) They sent me here, to Computer Hardware, and honestly, wow! The service I received from RYAN was completely 5 star. Welcomed with a smile and a "What can WE do for you" Ryan was able to determine the actual problem that was going on with in seconds it seemed (Mind you I was on the phone with apple for an hour and 36 minutes) Ryan not only figured it out, took my computer, found my CS Code, and said it would be done in 3 days, FOR FREE (since I had a Apple CS CODE) The NEXT DAY, I received a call from Ryan, letting me know, that MY COMPUTER WAS ALREADY DONE. I hurried there, got it, went home, and BOOM, works like it was brand new. I would recommend these guys HANDS DOWN, WITHOUT A DOUBT. Ryan was my sales guy, and Alex was my technician. Ill be going to these guys for a lifetime.

Jessica Baker

These guys are amazing. Not only do they know what they are doing but they all genuinely want to help in any way they can. The first time I went to them on the recommendation of my boss I had to have my computer sent in to Apple and they made sure it was back to me as fast as possible, and very eloquently dealt with my minor freak out about not having my computer for school and work. And this last time with them I went in on a Thursday night at 4:30 with a button issue on my brand new iPhone and they ordered me a replacment and had it in the store by 9:30 the next day. Love them. If youre in the Lincoln area with any Apple issues go to them!

Jody Hoffman

I went to Verizon with an iPhone that was under a year old and wasnt staying charged. I was told that I had two options - do a hard reset or get a refurbished phone since it was after 14 days. A friend told me to go to Computer Hardware because the "14 day warranty" is a Verizon warranty, and not an Apple warranty. Computer Hardware replaced my battery and my phone is as good as new. The store employees were super helpful and friendly, and the store was spotless. Very impressed with this place!

Matt Jilek

One of the finest retailers of Apple products I have ever had the pleasure to do business with. I have visit Computer Hardware several times in the past two-years. I have purchased many fine products, and have found them to be very knowledgable and empathetic to my needs. I have taken older products in to be serviced and the turn-around-time has been very fast. Less down-time, on my machines, is a great thing. You will not be disappointed by purchasing your next Apple product here.

Jon Herms

Incredible customer service. The staff was extremely helpful in diagnosing and ultimately fixing my Apple Watch by jumping through the necessary hoops of Apples warranty. I dont remember utilizing a manufactures warranty that wasnt like pulling teeth. This experience was completely different. Top-notch service, excellent follow-up, and super friendly guys. This was my first experience at Computer Hardware, and they didnt disappoint. Highly recommended. The place was spotless too.

William Cheloha

Went in to replace my battery that had been recalled by Apple in my iPhone, was told that because of a small scratch on the very corner of my phone I would have to pay them $150 to replace my screen before they would put in the battery. So I drove to the Apple store and they told me the scratch was nothing and replaced my battery in half the time. Ill drive 2 extra hours before going back.

Karen Saunders

Whenever I have had a computer question over the last three years, the staff at Computer Hardware have been friendly and helpful. Most recently I had a problem with the disk drive on my MacBook Pro. I took it to the Apple store in Omaha (where I now live) and they suggested I take it back to Computer Hardware. I did and they fixed it for me--no problem.

Simple714m

My computer had the folder with question mark issue right before finals(of course that would happen to me!) and needed my computer back ASAP. The guys at Computer Hardware knew exactly what was wrong and had me back up and running in less than 24 hours!! Could not believe it. Highly recommend anyone to this store. Thank you guys so much again!

Barry Harper

These people are awesome when it comes to helping customers out. I have taken hardware into the store and, at other times, simply called in with questions. In both cases, they have provided excellent service. So I am saying that both sales and service are outstanding. Thanks, Computer Hardware!

Don Rice

Our Urgent Care Clinic has been using Computer Hardware for several years now. The customer service is 10/10! Trip and his team do an awesome job. We use Mac in our clinical environment which has proven to be more stable than any window OS we have had.

Brent Parks

I was having issues installing the new iOS on my iPhone and was constantly running into storage issues. Tripp and his team passed along a few ideas and completely resolved my issues. Ill be going back to these guys with all my apple needs!

Brandon Miller

They did a fantastic job with a serious MacBook Pro repair. Staff was very friendly, helpful and listened well. Cost was very reasonable and they even repaired something I didnt notice for free under an Apple recall. Awesome service.

Josh Lubrano

Got my computer in right away. Quick diagnosis while I was there in the store. It was fixed a day later. The customer service was excellent. I will definitely be contacting them again when the Mac gives me more problems.

Melanie Warner

I highly recommend going here for all your Apple needs. Ryan was so helpful and positive in resolving my phone issues. He was extremely patient and worked with me until my phone was fixed. Great staff!

Jonathan Clark

If I have any issues with apple products I bring them all here. The team is always helpful and knowledgeable. I continue to find great deals and knowledgeable help each and every time I stop here.

Shayne Daughenbaugh

It is always a pleasure working with experts in the field. This crew has there poop in a group and do a great job fixing my current Mac issues and suggesting new tools for my needs.

James Auxier

It depends who you get when you walk in. Some of them are really knowledgeable...others may be learning the ropes. Overall, great alternative to driving to Omahas Apple store.

Katie Knight

INCREDIBLY nice and knowledgeable staff. By far the best place to go in Lincoln for computer help. Reasonably priced, and they fix your product in a reasonable amount of time.

Troy Carter

Excellent/freindly customer service. Knowledgeable and polite staff. Will make every apple purchase here from now on for the customer service they provide.