Florissant Jewelers

Reviews 3

MA

Marilyn Smith

I took a 14kt white gold hoop earring with diamond accents in for repair of the post on 12/23/15. When I returned to pick it up on 12/26/15 I was given a different earring and showed him the mate; he was standing there looking retarded and all of sudden he didnt speak good English! He advised me to come back on 12/28/15 after 12 to speak with the person who I paid the $25 to for repair. I returned on 12/18/15 after 12 to only be told by the same clerk that the person wasnt there. I told him this: "I am not coming back another time; thats what you told me Saturday! I am going to call the police; then my attorney and Ill be outside waiting for the police." Florissant Police arrived about 20 minutes later and when we walked in guess who was behind the counter? The man I paid! My guess is he was hiding in the back! He couldnt even lie with a straight face! He stated that "the diamond accents must have come off doing cleaning because they were only glued on" and he chuckled! I was outraged! He knew he was lying, he knew I knew he was lying and he knew the cop knew he was lying! I said to his face, "If thats what happened why didnt you put a note on it stating that? and why, if the accents came off during cleaning, werent there any indications of accents? The earring he was trying to pass off as mine had diamond cut Xs which were an intentional attempt to deceive! I told him and the cop, "I am not an idiot! I am extremely intelligent!" I requested a refund and the cost of the pair of earrings! He refunded the $25 repair fee I paid; but refused to pay for the pair. The cost of 1 earring was $119.60. As if he was doing me a favor he said, "I give you $120". Wow!! A whole 40 cents! These people have no business being in business! Wake up, people! Stop patronizing this business! They do not have "our" best interest at heart! "We" are their primary customers and the truth of the matter is they hate to see "us" coming! As far as I am concerned, I was mistreated and laughed at! However, that wasnt the greatest misdeed! The greatest misdeed was "insulting my intelligence!" They will hear from BBB!!! DO NOT DO BUSINESS WITH THESE PEOPLE! I dont know what else to say! God bless! After thought: What the hell type of jewelry cleaner did he use that would remove diamond accents? Totally insulted my intelligence! He thought I was stupid or something! I have purchased and used jewelry cleaner for years on diamonds and diamond accents; that has never happened! Never! I am praying that God will pour out his wrath upon that business for their misdeeds! Guess what? My prayers get answered! I am going to watch that business collapse just like the walls of Jericho came tumbling down!

A

A Private User

Went in to buy a cross for Christmas. Woman seemed put out that I was there... very negative attitude from her. She showed me some very over priced items and I ended the visit. Very disappointed in her attitude and tone. Will not be back.

KA

Kameron Burnette

DO NOT PURCHASE JEWELRY FROM HERE... FAKE GOLD AND DIAMONDS IN ALMOST EVERYTHING. THESE ASIANS WILL SCAM THE FUCKNOUT OF YOU