Category: | Car Battery Store |
Address: | 5717 Excelsior Blvd, St Louis Park, MN 55416, USA |
Phone: | +1 952-697-9816 |
Site: | batteriesplus.com |
Rating: | 4.7 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 10AM–6PM |
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A Private User
STAY AWAY!! HORRIBLE MANAGER!! REAL JERK AND NOT INTERESTED IN COVERING WARRANTIES!! I bought a Yellow Top Optima battery after their first battery failed. They prorated the battery so I had to pay around $150, then within a couple months is was dead. Brought it back, they said its fine and charged it. I parked my car for a few months and charged it every few weeks, but it was dead again. Battery Plus manager said they would warranty it, then changed his mind and said no. He said they would have to go back to the first purchase 4 years ago and its out of warranty. He said Im "Not an average customer" because I had a couple crap batteries. Real classy customer service there.... I WILL NEVER GO THERE AGAIN. Update: The area supervisor is going to make good on the $150 dollar Yellow Top battery I purchased one year ago. Thanks.
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Jed Carlson
My car was having some trouble starting, and I was pretty sure the battery was going dead, so I took it to Batteries Plus to get a replacement. They put a new one in for me and my car still wouldnt start--turns out it was a dud. They put another one in and my car STILL wouldnt start. Rather than throwing me out into the cold, taking my money, and flipping me off, they replaced my original battery (it still held a charge just fine), gave me a full refund (including the installation fee), and jumped my car so I could drive it to a service station. Easily the best customer service Ive experienced without paying a dime.
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Brit Indrelie
Brought in a year old battery that I had (by my own error) run way down. It was low enough that my trickle charger thought it was a 6v battery and wouldnt charge it. I thought I had ruined it and brought it in to buy a new one. Instead they manually charged it and load tested it free of charge! I now have a fully functioning battery that I would have otherwise spent $100+ to replace. Theyve earned a customer in me, and whenever I actually need a new battery I know where to go
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Katie Best
I came in just wanting to buy a replacement bulb for my headlight. Josh help me and went above and beyond. He helped me figure out how to take the old one out to make sure I had the correct bulb. He was very helpful and we accomplished much more than I had expected. It was overall one of the best customer service experiences I have ever had. He even offed to let me clean up my hands after I got grease all over them.
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Jacob Brown
Ive broken my screen to my iPhone, 3 times now. Each time I was given great over the counter service by "Joe" very polite and kind. He started conversation and got my phone fixed in a jiffy. He definently made my visit there under less than ideal circumstances a lot more enjoyable.
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Wendy S
The staff here was incredible. I went to get a new battery for my iphone and while I waited I was so impressed with the friendly service and going above and beyond to help everyone who came into the store. I have rarely seen such great service. I will definitely go back
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Scott Kleberg
A family member recommended Batteries Plus for replacement of my watch battery (never occurred to consider them for this before). I stopped in with a 30 year old Pulsar and less then 10 minutes later was on my way with a function watch. Very satisfied.
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Lindsey Ziegahn
Had a great in-store experience getting my severely cracked iPhone 6 screen replaced. All staff (the three gentlemen working the evening of 1/14/16) were helpful, kind, and hardworking. Very impressed.
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Ian Gardner
Ive used these guys for 2 different iPhone issues and on both occasions the team have been fantastic. Fast, professional and friendly. Highly recommended!
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Dave Keets
Very helpful in determining the correct battery for my vehicle as well as installing it for me. Would really recommend the guys working at this location.
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mikhail lemishenko
Outstanding customer service. They will admit if mistake was made on their part and will make it right! Highly recommended !
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Joe Barten
Very good service, they didnt even charge for replacing the battery on the spot for me when it was 5 degrees outside.
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Granville Lawrence
Great products, great service, and amazingly well informed staff. Why ever go anyplace else?
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Rick Kimmes
Went above and beyond with helping install a new truck battery. Thank you
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Kate Stankis
Fits my unit and works perfectly, and already charged!
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Tom Nelson
Convenient online ordering with in-store pickup
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diana tabor
Awesome people .....especially Joseph H.
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Derek Detling
Inventory stock is more than I imagined!
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John Sandbo
Very helpful workers at this location!
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Scott Rogers
Very good experience, fast and easy
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Yuriy Gula
Lots of options but high prices.
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Joy Eames
Courteous staff. Helpful.