Category: | Optometrist |
Address: | 14120 Commerce Ave NE, Prior Lake, MN 55372, USA |
Phone: | +1 952-447-2020 |
Site: | crossroadsoptometric.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–5PM 8AM–5PM 8AM–6PM 8AM–5PM Closed Closed |
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Suzanne Sharpe
Made an appointment. ...was given a card for appointment at 11:30. A week before the appointment I received a text that my appointment was at 11:00....checked the card, it was 11:30, so I called and they said it was 11:00....hmmmm. Went for appointment and got exam and eyes dilated. Picked out glasses, which was difficult with my eyes dilated, and she sent me out the door. Realizing I had my eyes dilated for a reason, I went back in and asked, "Didnt the doctor need to check my dilated eyes?" Oh yes, she had forgotten. Two and a half hours after my 11:00 appointment started it was finally over. Now, over one month later I had to call them to see if my glasses ever came in. "Oh yes, you should have received a text." Sorry, I got no text or phone call. I will not go back to this place.
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Steve Kramer
Going the extra mile. When I come in for a visit at Crossroads I always get a warm smile at the front and exceptional, detailed exam with Dr. Lisa. Last month, I was bringing my dad home from the hospital and he had sat on his glasses and bent them up. I stopped by on the way home and they not only straightened them and cleaned them up but came out to the car where dad was to make sure the glasses fit perfectly. Now thats what I call curbside service. Thanks so much for all you care, Dr. Steve Kramer
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Ryan Rascop
I visited Crossroads for the first time today and it was a very welcoming place. Everyone was very friendly and helpful. The doctor and technician were very thorough and explained everything. The had a great 30th anniversary sale on today and I was very happy with my glasses/sunglasses purchase. Great selection of mid to high end brands at reasonable cost. The contact fitting was a bit more expensive than I have had in the past at retailers, but overall a great experience. I will be back!
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Thiyagarajan Chockalingam
Very poor customer service.. They convince you to buy a frame from their store for your prescription glasses. Their pricing is also expensive compared to other stores like pearle vision for the same lens manufacturer. I went into their store to inquire for prescription glasses. They gave me a price quote which included a $25 third party frame charge. This $25 is not charged if you buy the frame from their store. I also checked few other stores for prices, none of them had this $25 fee..
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Michael Pinto
They have state-of-the-art ocular imaging technology and experienced and knowledgeable doctors. The frame selection is amazing! The opticians and staff are professional and friendly. I trust Crossroads with all my eye-care needs for both my family and me!
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John Wright
Excellent results! Several times Ive had to go to multiple doctors and have multiple glasses made with poor results. Lisa at Crossroads Optometric got my prescription correct immediately.
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Kristi Leigh
Very thorough exam. Loved both the doctors we saw between my entire family of 5. I also really appreciate how great the doctor was with my young children!
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A Private User
Very friendly staff. Doctors are excellent and provide detailed explanations. The best eye exam you will get.
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DaVonna Quernemoen
Excellent eye care, stylish frames, and friendly people!