Visionworks - Ridgedale

Category:	Eye Care Center
Address:	12701 Wayzata Blvd #249, Minnetonka, MN 55305, USA
Phone:	+1 952-545-6446
Site:	visionworks.com
Rating:	4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 1

Reviews 6

Diane Whelan

I ordered a trial pair of contacts from visionworks. They worked, but not the greatest. I went back to Dr. Flynn and he ordered me another trial pair. The first pair were better so I ordered them. When I got them from Visionworks, they did not work at all. I couldt see at all. I went back to Dr. Flynn, who kind of scolded me about ordering them. He then ordered me another pair of trials. I tried to return the bad contacts, but he said to wait until I got the other trials and then we could exchange the bad contacts for the correct ones. The new pair worked great. I went into Visionworks to make the exchange and order the correct contacts, and the women said she couldnt exchange them. I have dealt with this woman before. I believe she is the only black female at this visionworks. The last time I had issues with her was when my daughter ordered new glasses and requested and paid for them to be shipped to her. They did not ship and I had to go get them. I asked if the women could refund my shipping charge and again she said she couldnt refund me the shipping. She stated that is was "only $2". Only $2 adds up is you get it from all your customers. I requested that the manager called me and resolved this, which he did. She was very rude and arrogant with me both times. I am going in tomorrow to speak with the manager about this issue. I was ordering my contacts through 1-300 contactsm, buth thought I should give Visionworks my business, now I am considering leaving Visionworks altogether. 1-800 contacts with take any contacts that have been unopened no questions asked. Where is you customer service Visionworks????

Edith Terwey

Dr. Flynn at Visionworks Ridgedale is very competent. He examined my eyes and immediately found a medical problem inside my eye which I was completely unaware of. His diagnosis was confirmed by an ophthalmologist (eye specialist medical doctor). I am sorry some people gave bad reviews because they were inconvenienced by the support staff, but the professional optical exam was WORLD CLASS.

Nate A

Called to get an order of contacts and they said my prescription had expired, even though I had an eye exam 7 months ago at this store. They only did an eyeglass exam at that appointment...Ive been wearing contacts and glasses for almost 30 years and never had a provider only do one of the exams. Go someplace else.

megan Corcoran

WORST PLACE EVER!!!! NOBODY HELPS YOU. ITS WORSE THAN THE DMV!!! they let you stand around and dont help you. they take forever to do anything. the worst expirience Ive ever had. I would rather go to the DMV no lie

Mark Mehrman

I was very impressed an pleased with the service and the person who put new nose pads on my glasses. I purchased my glasses at the Maple Grove location but think I will return here for my next pair of glasses.

Stephanie B.

Everyone was very professional. I had a great first experience!