Category: | Pet Supply Store |
Address: | 335 Central Ave SE, Minneapolis, MN 55414, USA |
Phone: | +1 612-455-0561 |
Site: | chuckanddons.com |
Rating: | 4.7 |
Working: | Closed 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 11AM–5PM |
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Allison Stivland
My vet recommended L-lysine for my kittys recurring eye redness (she said chances are she has feline herpes). I was kind of on the fence about it because I had heard/read mixed reviews but I thought I would give it a shot. As I was going to check out the manager asked me if I found everything okay and how the L-lysine was working. I said that I hadnt tried it yet. She talked to me really openly and honestly about it and said it hadnt worked for her cat, but she found a different product that worked wonders called Bixbi Immunity. She said she was really sorry, but they didnt carry it anymore, and gave me all the info to buy it online. She literally sacrificed a sale because she genuinely cared about my pets health and wanted me to use the product that worked, even if that wasnt a product they sold. That, my friends, is customer service. I will definitely be back. Plus, they always have cute cats that need to be adopted in the store :)
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patricia brusky
FYI: I am on my third bag of PureVita dry cat food. After I opened my 3rd bag I realized the first 2 were purchased with the seals broken. For some reason I still had the first two bags and I found the remnants of the seals. Since one of my cats tends to want to "bury" this food (she likes Purina kitten food better) I have tasted it in the past & the food has always had a bit of an edge to it. When I tasted out of the bag that was sealed, it had no edge (but with time it is developing one). I dont believe it is the policy of Chuck & Dons to pass off food that isnt sealed so I felt I needed to give a headup.
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Abigail Bukas
I got a new cat recently. The lady helping me here was super patient and knowledgeable. She spent several minutes answering my questions about food, litter, toys, catnip, collars, carriers, et cetera. It was quite evident that she had done her research. The difference between going here rather than Pet Smart is like the difference between going to a special running store like Running Room rather than Dicks or DSW for running shoes.
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Matthew Bomberg
Im a chuck and dons member and I wouldnt be if it werent for the great staff at this location. Everyone is knowledgable and friendly and they talk to you like humans not dollar signs. I take my cat in occasionally (on a leash) and all the staff loves to see him and play with him, not to mention my cat loves the attention!
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Don MacLeod
VERY helpful and knowledgeable staff. Very clean store too. Even though these people could easily brush you off, they take the time to answer even the small questions and make sure your needs are met. Go here to buy your pet food. 10th or 12th bag free depending on brand when you join their club.
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Stephanie Payne
These guys are amazing. I recently moved to the area and needed to find a pet supply store that sold a rather uncommon cat food. They special ordered it for me and have been amazing. They have a great membership/coupon program too. Theyre helpful and definitely know what theyre talking about.
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Selena Hernandez
They are always friendly. All the employee care about animals and give you advice based off of the animals needs. They do not sell you something because its the most expensive. They know that every animals has different needs. I really appreciate the athmosphere.
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adam eggert
Very knowledgeable staff. Helped me decide on which dog food would be best for my sensitive dogs. They made a suggestion, and it was a perfect match for my dogs. Quick and easy stop. Free parking in the Lunds ramp.
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Mary Gast
Knowledgeable staff. They have a selection of stuffed toys that my dog cannot immediately shred! Favorite is that they have bully sticks that dont get that awful smell when your dog starts chewing on them.
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Nick Skochinsky
I love these guys for their knowledge and help with our pets. We use Instinct and Zignature canned foods and they always have plenty of selection.
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Dakota Hain
Great place! Super friendly, accommodating staff. Theyve done a lot to get me what I need for my pups. I really enjoy stopping by this store.
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Collin Malaney
The people here are always friendly and very knowledgeable. Tends to be more expensive than other places but worth it for the service
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Brandon Storkamp
The staff is awesome and the selection of foods is expansive. I wish I still lived in the area so I could continue shopping here.
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Eric Ebbesen
Huge selection of cat. Food for such a little place. Excellent prices. Knowledgeable, friendly staff are pet people.
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Aaron Frederick
Friendly staff and customers! Great for dogs, mainly, but they carry supplies for small animals and cats, as well!
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Vincent Coborn
Great people working there that are extremely helpful. Their loyalty program is very nice as well.
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Mike Giralico
A smaller location but they will order in an item for you if you need it. Super friendly staff.
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Keely King
Really helpful, knowledgeable and super nice staff. Good selection & good value. Very clean.
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Paul P
My favorite pet supply store for last 2 years. Good selection and helpful staff.
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Jennifer Steffen
Love that I can special order our bunny food that we cannot find anywhere else!
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Michael Romens
Great Staff. Great knowledge and large selection of diet specific pet foods.
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Josh Hedgepeth
Best prices for QUALITY food: more affordable than online retailers, even!
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Kaela Bergquist
Staff are so kind to the dog visitors. Knowledgable about product
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Josh
Its a smaller store but they had what i needed. Metered parking.
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Christopher Murray
Great customer service - helpful and knowledgable staff.
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Alex Stahlmann
Great staff. They have everything my dog needs and more.
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Tiffany Leschishin
Always helpful and friendly. Convenient location.
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Casey Cummings
Amazing staff, always super helpful and friendly!
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Jennifer Karkoc
They are always so friendly and know who you are
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Greg Doornink
Haven been in here. Looks fine on the outside.
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Kale Westby
Very helpful, and always answer my questions!
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Jason Viger
A great place to shop for your pets needs.
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Jordan Hamilton
They have everything my dogs like to eat
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Rebecca A
Great selection of dog toys and treats
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Jodie Ferrel
Staff was knowledgeable and friendly
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Kyle Johnson
Staff is always very helpful.
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nicole myslajek
Great everything
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Leland Williams
Great staff