Category: | Cell Phone Store |
Address: | 2044 Whittaker Rd, Ypsilanti, MI 48197, USA |
Phone: | +1 734-484-1300 |
Site: | wirelesszone.com |
Rating: | 3.7 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–5PM |
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Brandon Callahan
NIGHTMARE! - We were promised $650 per line when turning in our old phones and switching to Verizon from Sprint. We switched on October 25th 2016 and are still calling in every 10 days to argue and plead our case for getting our $650 gift cards. We still have yet to receive any compensation from verizon or 1 consistent monthly bill, 3 LINES IS COSTING ALMOST $300 per month! After a documented chat session promising our $1,950.00, all of our submission IDs, website tracking numbers, fed-ex tracking/shipping info we still have not received any compensation or a guarantee that we will! ALMOST 6 MONTHS LATER AND I STILL DO NOT HAVE THE $1900 I PAID SPRINT FOR OUR PHONES THAT WE MAILED INTO VERIZON AND FOR THE CONTRACT TERMINATION. TOTSLLY DISGUSTED WITH EVERY REPRESENTATIVE THAT WEVE DEALT WITH THUS FAR. THE BEST PART ABOUT THIS SCAM IS THAT WHEN YOU GO INTO A VERIZON STORE THEY ADVISE YOU THERE IS NOTHING THEY CAN DO AND THAT YOU HAVE TO CALL THEIR 800 NUMBER. WHAT A JOKE!! RUN RUN RUN RUN AWAY
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Chuck Long
Great service. I came here after walking out of an official Verizon store a few miles away due to poor service, and Im so glad I did. They took the time to listen to what I needed from a phone (not much) and showed me several options within my stated price range. Theyve helped me upgrade both my wifes and my own phone several times since. Ive never had any problems at this store.
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Steven Lynch
Definitely returning to this location for all my future Verizon business. The staff is extremely thorough, helpful, and nice. They helped me set up my new phone and showed me exactly how to use it.