GoWireless Verizon Authorized Retailer

Category:	Cell Phone Store
Address:	9490 Lapeer Rd, Davison, MI 48423, USA
Phone:	+1 810-412-5222
Site:	gowireless.com
Rating:	2.9
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM

Location

Photos 10

Reviews 25

jeff thornton

Zero stars.... I would rate negative stars if possible. Purchased a phone for my daughter at the miller rd location and had a great experience... But they accidentally sold me the wrong case. Went to the Davison Mi Lapeer st. Store and had a horrible experience. I walked in (only customer there) three employee on staff and none of them stood up. I had to initiate the conversation. I explained that I needed to exchange the case and I was rudely told that they would not do the exchange because they are not a corporate store. The lady at the counter never made eye contact with me... She just continued to look at her computer. Never even looked at what I was trying to exchange. Male employee in corner snickering at the interaction. I pressed the issue a bit and she said it was "out of her hands" still not looking up. It is worth noting that they had the case I needed and the had the case I was exchanging on the shelf.... So this item was not foreign to their inventory. I said I would not be back on the way out and the male (snickering) employee said in a sickly sweet tone "have a nice day" followed by chuckles.

Lisa Croft

First when you go in they are wonderful. Then when you have to go back story changes. I was told "free tablet" was free other than the 3 dollars in taxes. Got my bill....40 dollars. I double checked 10 times to make sure it was free when I got it at the same time I got my daughters phone. Today I go I and they say its an activation fee. I asked about that and was repeatedly told nope completely free. They just see people as a dollar amount. They also spend mite time talking to their own friends then waiting I the line thats forming.

Tawni Burgess

Bryan was so helpful to me. He went above and beyond to get me set up after I had broken my phone. I actually enjoyed what normally would have been a stressful experience because he and his coworkers were very knowledgeable and proficient as well as friendly. Thank you again, you really helped me out!

Rose Ash

I was shopping for new phones for 3 different people, each one uses their phones for different communications. Brian was a lifesaver for me, using my description to help me make good choices. I do believe he is very sincere about helping customers understand and get the best deals on their purchase.

Debra Sutherby

Monica help us today.Excellent service!!! Very well pleased with the way we were greeted and her assistants. Monica took time to explain things and answered all questions. She is a great asset to your store and I will highly recommend her! Thank you Monica !!!

Robert Barker

ZERO STARS! Worst VZW store around. Do not waste your time. Your questions will not be answered, they will tell you 1 thing and do another. You will pay too much for the device compared to other stores. Drive to flint, it will be worth it.

A Private User

Amazing. verizon had messed up something regarding transferring my account and adding a disount. Revan, the new store manager, was AMAZING and fixed everything. hate going to center rd, will always come back to this location.

Emily Qualls

Worst customer service I have ever received! Save your time and go to any other location. If you MUST go to this store, avoid Serena unless you want to be talked down upon and come out with no solution.

Jan Hunt

They lie. There will be new charges you did not agree to on your bill. Then they will have you go talk to the manager about them - 2 weeks trying and the manager has not been in yet.

Diana McKittrick

I am not impressed with the customer service. The person who answered the phone was rude and abrupt when I asked about the status of the IPhone 7 that I ordered.

lorraine johnson

My experience was very good, Brian was very patient with, he answered all my questions, and took as much time as I Needed. Overall very good experience.

Dana Turcas

Poor customer service!! If you want to experience great customer service please find a different location or go to a guy to help you in that store.

A Private User

The staff was terribly rude and did not seem to have the appropriate level of understanding for the issues that needed to be addressed.

Larry Croff

Brian was the most helpful person we could have asked for. He was patient answered all questions and stayed with us to the end

Blair Bories

This store was the best for yrs but its all changed.. Ethan has been helpful Everytime dealing with him

Whippycream719

The guy named Ethan was awesome and got my phone cleaned out and fixed in 10-15 minutes. Awesome.

Crystal Jordan

Great experience. Fast and easy. Brian was very patient and very informative.