T-Mobile

Category:	Cell Phone Store
Address:	2044 Whittaker Rd, Ypsilanti, MI 48197, USA
Phone:	+1 734-547-5146
Site:	t-mobile.com
Rating:	4.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM

Location

Photos 13

Reviews 28

kevin mauldin

At first, I told myself that I didnt want to be sold anything, I just came in to pay my bills. I was greeted so professionally before I even made it to the counter. I had some issues with my old phone, but they were solvable issues. I havent had an upgrade in 3 years and I was not pressured into getting a new phone, I just weighed my options and realize what I needed to make my communications to others easier. T-Mobile staff were so patient with me and they displayed so much knowledge and courtesy toward me and I felt so proud and happy with their service and my new phone. I have a smaller phone which is easier on my hands and fingers. Everything was reasonable and affordable. They also worked together as a team and you should be proud to have them a exceptional employees. 5 stars T-Mobile. Good work.

Bweir Weir

I came into the store just to check out some deals tmobile had. Samantha and Shamari both assistant me and my wife with our great new Samsung devices as well as my daughter. We switched from sprint with new phones and great lower monthly phone bill. The staff is great and the store is very clean and warming. I recommend this store for the great service and representing Tmobile company in a great way. Thank you Whittaker staff.

Jerry Booker

I really enjoyed my experience at T-Mobile. I am a first time customer and when I walked in the store Sajan and Shamari greeted me right away. They both had patience with me and were able to answer all my questions. I walked out with my brand new phone, accessories , and a smile from the great customer service. I recommend this store to everybody.

Norma Carhee

Shamari and Sajan always help me when I come in the store. They take their time with me and every question I have. I always have a million in one questions or problems and they have no problem with helping every time. I even send my family and friends to their store. Great store with great staff! Highly recommend this store.

Chelsey duff

When I walked into the store I was greeted right away. Samantha helped me understand the plans and what great deal I was getting. Samantha and shamari are great representives. I recommend all customers to their store and get the best service. Thanks for my new iPhone 6 phone and my pink life proof case.

Melissa Smith

A Samsung rep was in tmobile I has an issue where my phone was frozen. He knew just what to do and saves the day. His name Andrew Wilson exceeded my customer service expectations This is why I am a forever tmobile customer for your top notch customer service Patricia sewell

Eric Smith

This T- Mobile store is amazing. Shamari is the absolute best and helped me with all my cellular needs for my business. I recommend this store and T-mobile to all my customers. If you are looking for a new wireless phone carrier give these guys a chance. They rock!

Laurel Sprague

Just received the best service for a complicated (for me) issue. I need a good plan to use in the US and when traveling internationally. T mobiles plan is far above any others. Beyond that, the customer service from this team on Whittaker RD was amazing.

Zach Maurer

Sajan and Shamari were extremely patient and helpful with us as we switched to T-Mobile. They also let us know about any and all promotions going on to help us save as much as possible for our family. This is a great location to do business with.

Jervaise Sallie

I had a wonderful experience at this T-mobile location! Shamari & the rest of the staff was amazing and very helpful in getting me a new phone and explaining everything. I definitely will be visiting again for all of my cell phone needs!

Brass Gal

This tmobile has amazing staff Shamari and Julie helped me set up my new LG G4 and made sure I got all my old important information. They took their time and had great customer service. We need more representives like them. Thanks girls

Joanna Burke

Im a regular customer here, the staff is very friendly and assist me with all my needs. I never walk out of T-Mobile unhappy because the customer service is great! I recommend this store to anyone looking into buying a new phone !

Zhe-ahnte Johnson

I enjoyed my day here. The staff was very effective and listen to my concerns. Staff took there time and assisted me with actually leaving Sprint with there overall services. Please come here if you are looking for great service.

Jackie Walker

Sajan was very nice very very patient very helpful we need to have more people like him working for T-Mobile he really made my day and I will always come back to this T-Mobile and tell others about it thank you

Marsha Martin

Great service, and saved me money too!. Shamari and Devyn are the best team at T-Mobile. I am a 25 year T-Mobile customer and quality service matters to me. I recommend this team and this store. Thank you.

Clash On

Omg my experience here was so amazing! Ive dealt with 3 different reps and all of them were amazing! Sajan, Shamari and Devyn were so helpful they all deserve 10 out of 10!! Love this store and all the reps!!

Nicholas Blasczyk

Jemma and Sajan were so much help and were very kind even though they had to stay past hours. I really appreciated their service and would recommend this T-Mobile store to anyone. It was a great experience!!

MoneyTrain James

I was helped by two Ladies who gave me all the help I needed to get a phone. Even with the store system down, and having to continually start over. I was so happy to leave SPRINT THE WORST SERVICE since 2010

erika perkins

While waiting in the lobby for hours due to car service the staff was excellent at that moment I was currently with Sprint. The following week I switched to t-mobile opening 4 lines and Ive been happy since.

Katie Haddad

This was honestly one of the best experiences Ive had buying a phone. The employees here at T-Mobile are very knowledgeable and friendly! Super awesome experience and would recommend to everyone!:)

L.J. Frazier

I had a awesome experience at this tmobile store. Shamari was great and knowledgeable and very fast. I switched from sprint and got a cheaper bill and two great phones new phones thanks Shamari

Chris Oberle

The staff in this store is great. I was able to get my new phone and have everything transferred. Sajan and Devyn took they time with me and any questions I had. Thanks T-Mobile Great Location!

rita opara

They were awesome, excellent customer service experience. They were very patient and answered all my questions. Please if you or your family needs a new phone carrier this is the place to go:-)

Renegade Panda

It was a really good experience, I got to upgrade my phone and they helped find a way to make the bill cheaper and multiple accessories to make the phone better. I give it a 5 star rating!

Randy Tooson

Best service switched from sprint and glad i did, and the two ladys that helped me get setup had excellent customer service (jolie,mary) I think thats there name, but highly recommend.

Jacob Pace

ive gone to this store twice and both times had to leave and call customer service and deal with my problems there. dont even bother visiting this store they wont be of much help.

Dominique Williams

They are great! Very friendly, funny, and smart! They talked to us and answered all our questions and made sure we were very happy with our new phones. Go see John and Davyn!

Wilfred Walker

Sajan is an excellent person working for T-Mobile we love him dearly because he really is good he treats people with care and he treats them with respect thank you very much