Choice Communications

Category:	Telecommunications
Address:	27140 Oakmead Dr, Perrysburg, OH 43551, USA
Phone:	+1 419-873-8164
Rating:	3.7
Working:	11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM Closed

Location

Photos 4

Reviews 16

Trenton Goodwin

The reason for the one star is due to customer care/service. Awful experience! Purchased a phone $500+ on the spot, assured me that I was okay for 30 days to return the product for a full refund...went in there 3 weeks later (22 days to he exact) to return the item and get my money back due to family/plan troubles and was completely shut down. I was told that wasnt there policy and they couldnt help me other than to buy the phone back for nearly $100 less than what I paid for it. But wait, if the gentleman who told me this originally was there at this time, maybe that would help? Nope. Even the supposed owner of the store was there, and witnessed the employee not denying anything I was claiming he said, gave zero care or concern for the issue. Ended up walking out and sold the phone to another person in need on my own and took a loss. Will not go back and wouldnt recommend it due to their lack of care and communication issues. Management needs serious work here! Beware of their "whatever it takes to make the sale" attitude and good luck if you ever have an issue with a phone from them.

Doug Church

Be very careful with this place dont believe what they say. I traded a factory unlocked note edge for a, supposedly unlocked note 4. At the time I was with att. Then 2 months later I wanted to switch carriers like I did on my note edge, and the note 4 they traded me was still under contract with att. Meaning someone still owed $$$ on the phone. And att will not discuss anything about the cell that they traded me and it surely not unlocked note 4. I called them back and the guy that did the trading said he said nothing about being unlocked, but was a lie as he said it was at time of sale. Be careful with the phones he has. He said almost all phones he has are locked not unlocked.

Cory Pietkowski

My girlfriend went in there and bought a used phone that cost 500+ and the phone was acting up, nobody told her anything was wrong with it!! The touch screen had problems and wouldnt work at times then finally the phone crashed she took the phone back under 30 days wich is there policy and told her she could only get store credit back less then what she paid for... Since she couldnt get her money back she used her store credit to get another phone and it was also broken so she went to get it fixed and gave her a broken screen and charged her $60.

Kris Kelley

Todd at Choice was very knowledgeable and fixed a problem correctly that another place in town try to fix but made my phone worse. These guys are very friendly and experienced in repair. Another plus is the store was very clean which was not the case at the other place I went to. I highly recommend them and will go back in the future. Thanks again for the great service.

Jeff Jacobs

My experience here was horrible. My ipad screen was replaced, yet, in doing so they snipped the wifi antenna and busted the home key. The salesman denied it and was rude to me, he claimed he didnt do it....watch any youtube video on this bud, maybe you could learn how to do it right instead of rip people off for the $70 you charge to bust their devices.

Gary Bourke

I took my iPhone 5 to this place to simply have the broken screen replaced. The owner destroyed the phone . This place is a wrecking ball. Do not go to him for anything. He denied breaking my phone . But I was told by qualified repair experts that he did damage my phone. Lost a lot of data that I wish I still had.

Mike Shepherd

Great place, really helped me out of a jam when my business iphone wouldnt hold a charge. Had to find A new one in a hurry and the guys gave me a nice deal on a replacement and helped get mu data transferred before my battery gave out... On a Saturday as well... Thanks!

Angela Singler

What a disappointing experience. Terrible customer service, and terrible knowledge helping with cell phones I would not recommend it and I will not return.

Sarah J Hamilje

Hands down the best place to buy used phones or have your phone repaired. Good, honest owners who are always helpful. We will only buy our phones here!

Dave Soto

Great service. Good prices on selling a used phone. Quick and timely when fixing a phone. Would definitely go back for any service they provide.

Jake Jones

Great price and great advice from the guys at Choice. Very happy with the two laptops I purchased for my daughters - thanks!

Tyler Redfox

Both of the gentleman that work there were very professional and they gave me a fantastic deal on my phone

Nick Hartman

Had a fried USB port on a Samsung S4. Fixed and replaced on the spot. Great Service!

Robert Gardner

Very knowledgeable and easy to work with. Will reccomend to all.

Brett McFann

Great selection of devices and honest service.