Category: | Auto Parts Store |
Address: | 1205 N Pontiac Trail, Walled Lake, MI 48390, USA |
Phone: | +1 248-960-4212 |
Site: | autozone.com |
Rating: | 4 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8:30AM–7PM |
RO
ross beresford
If you have the misfortune to have to deal with the people at this autozone make sure you talk to the manager. I needed a fan clutch wrench for my 02 VW passat, the moron i delt with gave me a pair of fan clutch wrenches for a ford and said "these are for a ford but should probably work" of course both of the wrenches were the wrong size. After i got the correct fan clutch wrench from murrays parts city (highly reccomended going to murrays instead of this autozone) i went back to this autozone for a replacement alternator, i asked the same moron who gave me the wrong fan clutch wrench to test the new alternator. not only was the mounting hardware a different size for this "new" alternator it also failed the test, the employee continues to BS me and says the machine is probably broken. If the machine is broken then why are then even using it to test alternators? Total waste of time.
CO
Collin Blackwell
This location is SLOW SLOW SLOW. Do not go there, call, look in that general direction if you have any hopes of getting what you need in an efficient manner. I have been in there multiple times for parts and every time it seemed as if someone put the person helping me in slow motion. They easily get side tracked with other things even if you were being helped already. The final nail in the coffin was when I called today twice, both times I was put on hold and told it would be just a second and 5-7 minutes later I ended up hanging up. All I needed was a part ordered to the store for pickup, but seeing as they couldnt stay on the line I will take my business elsewhere. I recommend you do too.
LI
Liz DeLisle
Literally the BEST auto store ever! They ALWAYS help me and save me money from having to go to a shop! The staff is super knowledgeable and so friendly! This is our go to place for every and anything auto related! I dont review much at all, but I was so impressed with the the staff coming! This is an amazing location, and I highly recommend going here before an auto shop as they can likely help identify the issue or help fix it!
DA
David Bussell
On a busy Sunday, the battery on my 2010 Focus decided it had enough and quit on me. I was able to make to the Auto Zone and sure enough the manager herself tested the alternator and battery, confirming that the batter was indeed bad. She changed it herself in about 15 minutes. It was nice to get a hand on something I have had to do many times over. She did a professional job, and got me back on schedule.
KE
Kenneth Haake
I happen to work here and oh by the way we do so very much know very much about our parts and we do very much care about our customers. I respond to the person who wrote that aweful remark that the person should make sure of what is said in public before making such acusatory outlandish statements about opinionated remarks.
JO
Joe Brennan
I had the best service in this store that I have had in Ten years of doing business. Don and Samanta were fantastic to work with. I will go to autozone in walled lake for all my auto needs in the future
MI
Michael Antoun
The service there is very good, they checked the engine with the Auto Scan tool and then they replaced a sensor for me, for free!. I just paid the sensor price. All of that were done in a short time.
PR
Preston Schipper
Drove here after calling to verify that they had a tool for rent in stock, showed up and didnt have the tool and they hardly cared that I wasted a trip. Wouldnt recommend this place.
TH
Theresia Carapia
This place is great! Very quick service, and he worked really hard replacing my brake lights while I tried to keep my kids calm. Definitely recommended this store!
SA
Sandy Scott
Great recommendations and knowledgeable friendly lady, will go to for any future needs
TO
Tony Lajavic
I usually have to wait quite a while to check out or get help at the parts counter.
JO
Joshua Myers
The staff was not very helpful and the product availability was not very good
TH
Theresia Carapia
This is the best AutoZone around, they always go out of their way to help!
JE
Jennifer Carroll
I wish the older guy wouldnt treat a woman like she doesnt know anything.
CH
christine juday
Only person in line & had to wait. We had to pretty much help ourselves
DO
Don Mills
Clean friendly and is open later then expected. Along with decent prices
ST
Steven Getts
the service was slow it took a long time to get waited on
VI
Vignesh Vivek
Terrible customer service. Almost border line racist.
BE
Ben Harrington
Poor customer service, staff not very knowledgeable...
KR
Kristopher Moyer
Low end food Ok for carry out but nothing special
LE
Leonard Treman
They helped put my headlights in these guys rock.
CH
Christina Meyers
Friendly dont have all you need but friendly
SA
Sarah Sadie
Ok, could be more receptive to customers
DA
Darion
great service, correct parts, good value
MI
Miranda Bex
Okay service not super helpful tho
MI
Mike Bause
Super nice folks. Very helpful.
SC
scott morse
Good place cheap parts.
BE
Betty Seto
Very helpful people
SZ
szintia53
Very helpful staff
CH
christopher huffman
As good as any.
JA
Jayme Yaroch
Very helpful