Category: | Bridal Shop |
Address: | 29457 W 6 Mile Rd, Livonia, MI 48152, USA |
Phone: | +1 734-421-0919 |
Site: | allurebridalsalon.com |
Rating: | 3.7 |
Working: | 11AM–6PM Closed 11AM–8PM 11AM–8PM 11AM–6PM 10AM–5PM Closed |
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Jessica Rosenberg
If you are svelte and you like the popular style of dresses (A-line, e.g.), this shop has plenty. If you are fuller figured and want something other than A-line, this shop is not for you. The woman I worked with, Bonnie, said that their salon has the largest number of dresses for fuller-figured women in the area. I found this shocking, as this rack contained maybe 20 dresses. And these 20 dresses seemed to be slightly larger than average. Not 12s, but 14s. If someone came in here and were above a size 18, maybe, there would be nothing to try on. If there were something, were talking one dress. Hope you like that style... When trying on dresses, I was generally left to myself in the dressing room. Some of these dresses are very complex to get into, and I would have appreciated the help and perhaps even conversation. Ultimately, I felt like I was nuisance to them and they werent excited about my being there. This contributed to my lack of excitement about being there. Between their attitude and selection, Im afraid to say that I walked out of the store feeling really badly about myself and my body. I decided to give this business two stars instead of one because Im not sure my experience represents the average experience. Again, if you are skinny and you come in here, youll be fine. If you are average-sized... hmm... probably okay? But if youre even slightly over average, eek. Im just a scotch over average--that their offerings for me were so limited, both in number and style (again, all A-line), I find disappointing. And that they didnt seem to think it was a problem that they limit larger girls to a tiny rack of cookie cutter dresses... even worse. I went from here to Bombshell Bridal. SO glad I did.
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Marcus Filip
"After searching countless days and hours for the perfect dress, my mother in law suggested we stop at Allure Bridal Salon. I had had no luck with any other bridal store in the major cities like Ann Arbor or Novi, so I was praying that Allure would have something. Especially considering we had planned this wedding within a month time span and it was almost 2 weeks away from the big day! I walked in and everyone made me feel so welcomed! I felt they truly cared about my big day and would do the best they could to help me find the dress of my dreams. After trying on their beautiful gowns, from mermaid styles to ball gown styles, I finally found my perfect fit! I knew as soon as the last button was fixated that this dress was it! The ladies at Allure really made me feel cared for. They even worked with my budget and set up payments so I could purchase the dress in time for the wedding. The alterations were also phenomenal, it was like the dress was designed that way in the first place. I just want to say a HHHUUUUGGEEEE thank you again to all the ladies who helped me. You truly made my day that much more lovely and I couldnt be more grateful! I HIGHLY recommend any bride to be, bridesmaid, mother of the bride etc to swing by this store and experience the level of customer service they have. Youll feel as though you are their own daughter getting married. Instead of another bride, on another day, of another year, getting married like other bridal stores treat you." - my wife Elena Filip
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Joanna Cibrario
Worst experience ever! Went in for my first fitting for a bridesmaids dress. Gave my measurements, they advised I buy "extra long" dress. Mind you, I dont stand in weddings often so I dont know the protocol. I tried my dress on (after driving 45 minutes to get there) and they refused to do my fitting because I didnt have my shoes with me. I asked why I wasnt reminded to bring my shoes when I made this appointment. There were several shoes there I could have tried on and matched the heel length with later. They refused. The response I got was "Its common sense to bring shoes" and if I dont like the service I can "take it somewhere else". I decided to give them one more chance, so I scheduled another appointment for a fitting and hemming was needed. This time I brought my shoes. They told me they were taking 5 inches off of my dress (after advising me to purchase the extra long dress which was an extra 6 inches). I found this odd. I came to pick up my dress 4 days before the wedding and maybe 1" was taken off the hem. I ended up having to deal with the dress for the wedding and having to hold the dress in one hand while i held the bouquet in the other (while walking down the alter). I wouldnt be so frustrated if they didnt make me pay for the extra length and then pay for the extra hem (which was never done).This place is a scam and the service is terrible! I recommend looking elsewhere.
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Cynthia Ansara
First let me say I am very anal and picky and do a lot of research before doing anything. With that being said, I had the best experience here! Rita the owner was more than accommodating. I purchased my gorgeous wedding dress from here and wanted to purchase bridesmaid dress from here but found one online instead. She ordered it for me cheaper then the selling price on the internet. Im very petite and she measured me perfectly I didnt have to change anything on the dress. Every time I went in she greeted me with a smile even though I can see she was slammed. I am pretty surprised to see these one stars but in Ritas defense she tells you before you order the dress their is no refund. Which is VERY understandable. Every dress is ordered to each individuals size. I have a business so I can understand their are somethings that have to be done the way they are in order to stay in business. Rita and her employees are very proud and passionate about what they do. They love making you feel like your wedding day is very special. They were very quick, professional and so sweet. Rita Called me after my wedding day to congratulate me and see how my wedding went. I 10000% recommend Allure Bridal. They made it a really special and fun experience for me. Any request I asked she did it with no questions asked. :)
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Colleen Husk
I am a bridesmaid in an upcoming wedding and because I dont live near Allure, I was told to get measured somewhere else and call in my measurements to them. When I called them in, Allure told me which size to order based on my measurements, so I did. When the dress came in it was WAY too small. I said that they must have suggested the wrong size and asked them several times to please exchange it. They refused, so I asked them what they usually do in this situation, and they said that they recommend that I just switch my dress with another bridesmaid that has the dress that I need (as if another bridesmaid would just be able to fit into whatever size dress!). Eventually I ended up calling the dress designer and they said theyd be willing to exchange it for a $50 restocking fee, which I was willing to pay. I went into Allure and paid the $50 and my dress came in about 3 months later. When I came to pick it up, I was asked for payment again. When I told the lady that I had already paid, she was rude and very insistent that I had not. Finally, I was able to pull up the credit card transaction showing that I had paid the $50 before. She didnt apologize or anything. Everyone that I had to deal with at this shop was rude and unwilling to help with anything. DO NOT GO HERE!