Category: | Repairs |
Address: | 28859 Orchard Lake Rd Ste A, Farmington Hills, MI 48334, USA |
Phone: | +1 248-893-6410 |
Rating: | 4.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM Closed |
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Briana Payton
Emil was really nice and helpful at first. The service was fast- but as soon as I left the store I had to go back two or three in the same day because the screen stopped working/started glitching immediately. It stopped working again that day but I couldnt come until the next week. I brought it back and he replaced it with a screen from a new batch and said he thinks the problem is my phone. At this point I was wondering if there would be any sort of compensation/discount since i had come back at least four times for the same service and it was a very busy time for me. When I brought that up he started cutting me off when I was talking and making it seem like I had no reason to be frustrated with all these trips. He replaced it again and I left only for it to immediately glitch again. Brought it back and he finally just gave me a refund and said the problem was my phone. I took it up the street and got the screen replaced and havent had any problems for about a week now. I think the problem were his screens and its unfortunate that he wasnt willing to admit that or try to make up for the inconvenience of going to his store 5 times for one service. Glad his services work for other people but this was my experience.
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Dan Paulson
I was referred to see Emil at Fix A Fone and I am very pleased that I went there. Emil was very professional and knowledgeable. He took the time to diagnose my phone and after 10-15 minutes of troubleshooting he came to the conclusion that my iPhone 6 motherboard had failed. He recommended using my old phone until I have a renewal on my contract. He then proceeded to swap out my Sim Card and told me what to do from there. After all of his help he wouldnt accept payment. He said "We dont charge unless we are able to fix it." I will recommend everyone I know to see Emil if they need help with their phones. Thanks again!
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Joshua McDonald
I couldnt say good enough things about this place. The owner Emil, stayed open until 3am for me on Saturday evening going into Sunday morning just to fix my phone for me. What other owner would stay open an extra 9 hours to fix something without charging anymore than the initial quote. Even after he stayed and fixed my phone, I tried to offer him more money because of the amazing service and dedication he provided. He graciously refused and was happy to see his customer happy (myself). I would highly recommend fix a fone to any and everyone. Amazing prices, best service you could ever want!
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Justin Smith
They suck because they say they are open until 8 PM I went this store today before 8 oclock and they were closed I broke my cell phone today and needed it repaired really bad I googled them and went there so I had to drive all the way to another store in Pontiac Michigan to get it fixed when I called them from my friends phone in Pontiac they said they would wait for me to fix my phone When I went to the other place in Pontiac they did a awesome job not my phone is working again.
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Keith Arnoldy
They do great work, are honest, and have very good pricing. I have had them replace a battery and a screen. Both were done at almost half the price other stores wanted for the same work. I tried to get them to replace my sons iPods charger port. They pointed out that the iPods screen would need to be replaced soon and said I could save money if I shopped online for a newly refurbished iPod instead.
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merryl schwartz
OMG, dropped my android phone & cracked the screen and the phone froze. Called three local phone repair shops; Fix A Fone was the best price so I took it in. I was advised that it would take a few days as the part needed to be ordered. They found the part locally and repaired my phone with in a couple of hours and I was able to pick it up the same day. Great Price, Wonderful Service. I highly recommend.
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Andrew Lorelli
My Samsung Galaxy S4 had a badly damaged screen, and they did an excellent job with the replacement. It looks like a brand new phone. The price was about $50 cheaper than a similar shop nearby. I bought a screen protector at the store and they put it on the newly fixed phone. They also threw in some good advice about my phones battery. Id definitely visit them again for another repair.
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Mirad Hadzialijagic
After bouncing around places to fix my front camera, half of them said I must replace my full screen and the other half, including Emil said that wasnt necessary. After hearing about the price as it was the most affordable, I went and visited the store and Emil was very helpful and honest. My phone works great now. Please go here if you are in need of help.
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Kenneth Uy
Despite similar businesses popping up throughout the area nearby, Emil and Fix A Fone has survived and thrived among the competition because of his work ethic and commitment to quality. He has done as well as he has primarily through word of mouth, and that is how the best businesses do as well as they do. I cant recommend Emil and Fix A Fone enough!
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Gage Flourre
I broke my iPhone 5c screen and brought it in to replace the screen, shortly after the new screen fell out and cracked. The owner said there would be a warranty for any malfunction. I brought it back to have him fix it and immediately he got defensive and blamed it on me. For the price this screen should have been flawless and properly installed.
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Jennifer Goldman
Broke my iphone screen one night and walked into this place first thing the next morning, at the recommendation of a friend. $110 to replace the screen and it was done in about 20 minutes. The guys that work there are super nice and they have a nice waiting area too. Really just a positive experience over all. I would definitely recommend them!
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Kathy Morin
I have used this company many times. Always professional and friendly. Seems to be very honest and hard working. Never disappointed, as he has always fixed my issues. If it wasnt cost justified, he would say as much... Not looking for the quick, cheap buck. I trust his opinion and his expertise.
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Ari Roth
Awful. My sister brought in her iPhone to be replaced, soon after, it came out of the shell! She didnt even drop it or anything. Then, we went back to the store and the employee was rude and implied that it was our fault, but it clearly wasnt. Do not bring your phone here!
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Andy Kollin
Ive been to Fix A Fone on four separate occasions for cell phone repairs. These guys are fast and their pricing is fair. Each time the work completed has been just what they promised.
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Brandon Opperthauser
Been here many times. Never been disapointed. Emil always does his best work and is always quick. He always puts you first. Great guy, great business. Strongly recomended
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brad wallis
Great service! Fixed my phone for a good price after i jumped in the pool with it. They replaced the screen and the battery, all in front of me! Highly reccoment