Best Buy

Reviews 39

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Brian Dabrowski

I walked into this store angry and frustrated after getting the run around from other Best Buys. The managers at this location took extra time and effort to make my experience here a pleasant one. the situation i was in with my laptop purchase was not so good after getting more then one broken laptop. electronics are not perfect and you cant expect them to be but the customer service from the managers was close to it. they all worked together so i walked out the door with a smile on my face. this location is far from my place and i have to pass two other Best Buys to get there. but to me the customer service makes it well worth my time. i will most definitely be back at this location for my next purchase.

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Hua Lin

I ordered a Verizon iPhone 4S 16GB from BestBuy online at 3pm yesterday. At 3:30pm I got confirmation email that there is iPhone for me in this site. At 4:40pm I sat in the store and wait 30 minutes for my turn. Then wait another 30 minutes I was told they made a mistake. There is no iPHone 4S for me. I have to cancel my order. I have to drive 48 miles back home with nothing just a "SORRY". Compare to the online purchasing experience with Walmart, BestBuy DO have to learn a lot and wish they can be better.

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April H

I would never shop here again! They never have anything we are looking for in stock! We then have to wait for a while inline just to have them say. "We can order it for you." I spoke to the manager and he seemed to not care what I had to say. He did tell me it was not their store that orders the stock that corporate does. This tells me corporate isnt doing their job either. Best Buy has lost our families business!

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Max

Had a really nice experience with Joe L. at Geek Squad. Very knowledgeable and friendly guy who can troubleshoot just about any question you have about your home computer. Also had a great experience with Jill at the customer service desk. She made looking for my Christmas gifts easy and was happy to help me with any questions I had. Staff here is really friendly and I definitely recommend this location.

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Chris R

Lupe is the best manager I have ever ran into in my life. He pays attention to detail, always makes sure you get the best price. They definitely have consistently hired workers that reflect Lupes great qualities. This is one of my favorite stores. Its nice chatting with people who know what they are talking about and are just as excited about new technology as I am.

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Crystal Ortega

Service is the best anywhere and no pressure sales clerks. Always willing to spend time with you answer questions, load your car,easy returns,if out of stock which is hardly ever the case ships to you free and they make you feel like youre the only customer in the store. Associates are not worried if they may not have the right answer but will find out no problem

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T M

Bought a stereo with a compatible wired remote. Went in to ask the audio staff a few questions about the install. The claimed the wired remote was incompatible and I was out of luck. Did a little research and installed the remote without a problem. The employees at Best Buy do not know what the hell they are talking about. Buyer beware!

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Mike Diszel

I shop @ this location all the time. They are very helpful. I feel like its my Cheers the store manager makes a effort to shake my hand and ask me about my prior purchases every time Im there. I avoid all other stores because of the personal level of service I get here great job.

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Thomas Corey

This is my favorite store to shop in. The staff is always friendly and knowledgeable. They have always been able to direct me to the proper item based on my needs. It is always clean and well staffed. It doesnt matter what department you shop in, they are always helpful.

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Lillian Rybarczyk

As an employed senior, Ron from the Geek Squad was extremely patient with me when I brought laptop in to get it free from a bootloop, whatever that was. runs perfectly now. Would not ever go without Geek Squad service.

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C. Thanks.

not the cleanest Ive been too. but pretty conformed as to what a best buy is suppose to be. game section was a little picked over but what can you expect from all the online game buying? poor guys..

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Keri Kazz

Got my new phone there. The mobile staff is AMAZING. They jumped through a lot of hoops to make sure everything was 100% with my phone. Need a new phone? Go to Bestbuy

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Tammy Palmeri

Highlight Best Buys because when you buy something there and something isnt right they will take it back so Im sure you have your receipt so thats about it

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a coop

most staff including managers are upright and rude most dont know about the products in there own areas the store is well stocked and looks nice though

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Joseph Nicolai

Great electronics and gadget. Beat any deal, advertising price from competitors. No hassle returns. Great selection. Order online and pick up from store

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Quick Teknician

Best BEST BUY ive ever been in. I try my best to obly go to this one. They always care about everything ive bought or discussed with them.

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Earl Cook

Friendly and helpful staff. Decent selection. Prices have become far more competitive and price matching makes them even more so.

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Armin Turcinovic

Lupe so called management is very rude. Will go out of my way never to shop at any bestbuy place ever again due to him...

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David Topel

Nobody at this best buy or any other best buy actually wants to help a customer unless youre looking for a $1000 TV

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jakdock

I came here to buy a TV antenna. The store manager was extremely knowledgable. Very pleased with the results.

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Contraption Day

Has a lot of tech goods, but their selection is getting pushed out in favor of trying to carry appliances now.

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Mark Scally

Most helpful BB experience I have ever had. Staff was friendly and helpful without forcing themselves on me.

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Brandon Kubiac

If youre into standing around waiting for help while watching people do nothing... this is the place to be.

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The Peacekeeper

They always have the best deals (as the name suggests) and they always have cute nerdy guys who work there!

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A Private User

Employees are very good at what they do. Good sales floor. Somewhat high prices but its worth it.

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Oliver Hoffmann

Great prices, and they will match Amazon within 30 days of purchase. Great when you cant wait.

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Antone Simion

It was excellent I found exactly what I wanted for a price less than I expected teddy to pay

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Mark Collins

Very professional team, Dawn was very helpful and friendly not to mention very good looking

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Scott Sienkiewicz

Nice clean store with helpful staff. Normal stock and prices that are advertised chainwide.

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Ryan C

Very helpful upfront. Car audio here is kind of disrespectful. I prefer it though.

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Andrea Sommer

Lately was awesome and SUPER helpful activating and porting my cell services

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Stephen Jones

Helpful staff, great store! I drive out of my way to go to this Best Buy!

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Lucas Odinson

Got my 4k Samsung TV here on black friday and it wasnt all that bad..

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Braden Roberts

Rachelle (At the front desk) is SUPER nice, and the prices are great!

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Jessica berge

I just love waiting on the phone for 25min to ask a simple question.

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Ty Gianakis

Manager is rude, most of the staff is quite helpful though.

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Chris Runco

i have went here for black friday once and it was a fun time

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Erin Miracle

Great deals but customer service lacking in pickup area

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stacey croom-burke

Great products, friendly professional retail experts

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