Category: | Pet Supply Store |
Address: | 31215 Southfield Rd, Beverly Hills, MI 48025, USA |
Phone: | +1 248-647-4310 |
Site: | premierpetsupply.com |
Rating: | 4.8 |
Working: | 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 10AM–6PM |
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Jeffrey Freedman
I have been a customer with Premier Pet Supply for over 8 years now. This is the best pet supply store I have ever shopped with. The store is filled with the latest toys, food, and accessories for dogs and cats. The service is the best I have ever had at just about any store I have shopped in. The owners and staff treat me like family and are always kind and helpful whenever I go into the shop. I highly recommend going to Premier Pet Supply if you want stellar service and merchandise. Also, the store is spotlessly clean. Once you go to Premier you will never want to go to the chain nightmare Pet supply stores again. If they do not have an item you need tell them what it is and they will order it for you. Also, if you are disabled they will carry your items to the front counter and to your car. Best regards, Jeffrey Freedman
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Kori Coffey
Ive been shopping at the Beverly Hills location for at least a decade, maybe longer. The staff is always so helpful and friendly, always offering to help you carry stuff to your car. Two years ago my last pet died and I brought her stuff (crate, bed, etc.) back to them as I know the rescues they work with could use them! Even in this two year pet free period... I still stopped in regularly with my kids to see the animals, esp silly the lizards and Winston the turtle! And now Im happy to report we are getting a puppy in the fall so I made sure to attend / support them recently with their 25th anniversary event by buying all of the new puppy stuff! Even though it was super busy, there was plenty of staff on hand to help facilitate the crowds / line and make even this visit efficient and enjoyable! Cant wait to be a regular customer again!
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A Private User
We just LOVE this local pet store. At first, I didnt even know it was there, until our breeder suggested a certain type of dog food for our dog that Premier happened to carry. We are in there just about every week now for our 8 month old lab (who loves their pressed bones and peanut butter/rawhide type bones). They are always so great in there and everyone goes out of their way to help you! It is so refreshing (in this day and age) to find good customer service, great products and a friendly atmosphere. You can tell it is owned by a family that really cares about you and your family (especially the furry ones) LOL Thanks Premier Pet! Julie
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Alan Lee
You walk in here and you realize immediately they care about your pet and you. The staff is knowledgable and friendly. If they dont already have what youre looking for, theyll try to find a suitable substitute or order what you need. This is the only pet store I frequent. Good to see a mom & pop not only compete with the big box stores, but in my opinion, blow them out of the water. Visit and youll come back.
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Jan Wane
Fabulous service. Always a smile and willing to help. When we first got our adopted dog, Holly, she chewed through a leash we had just bought at Premier. When I went back to the store I asked the owner if he could please do me a favor and discount a new leash for us. He said he would do one better, and gave us a new leash, compliments of Premier. You dont get that kind of treatment at a big box store !
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A Private User
Ive been shopping at Premier since I moved to Royal Oak about a year ago. They offer a great selection of products; I feed my cats Orijen & Acana cat foods which are not easy to find. They almost always have what I need and on the rare occasion that they dont, they offer to order it for me. The staff are so kind, helpful, and friendly. Im always glad to support local businesses and this is a truly great one!
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Brian Prize
Called ahead to see what size rats they had and was informed "We have many different sizes but theyre in the back so if youd like to come in to find out....." I showed up to find three live large rats all the same size and 6 mice . Fairly rude on the phone and completely wrong information given to get me in the door. I will not be returning.
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Britt Ditzhaz
Super organized, clean, and friendly pet store. The employees are very kind and its evident that they truly want what is best for animals. They also have a tortoise that walks around freely in the pet store. I believe his name is Winston. This pet store is genuinely a place filled with love, hope, and joy for pets and people!
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A Private User
The best pet food store I have ever been to. The staff is friendly & knowledgeable & always offer to carry the heavy bags out to your car for you. And, if they recommend something & it doesnt work out, they always let you bring it back. I drive WAY out of my way to come to this pet food store. Truly the best around!!
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A Private User
Looking for rabbit food, I was very happy to find that Premier carries my brand, which is hard to find. The salesperson was also more than happy to find out if they had the size I prefer in stock while I held on the phone, and offered a discount for the larger size when they did not have the smaller size. Thanks!!
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Karen D
The people at Premier Pet Supply are friendly, knowledgable and have great tips for your dogs, like giving them coconut oil ice cubes! Organic is best. It helps with dry skin in the winter months. I also love the incredible selection of everything at the store, I have never seen so much anywhere else! Karen
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Deb Dworkin
Premier is the best! Super friendly and knowledgeable staff and great selection of food, treats and toys not made in China. Great prices too - very competitive. And on top of all of that - they do a lot to help local animals rescues. Highly recommend over any of the big box pet stores.
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Emily Eshelby
Usually when I used to go to Petco to get hamster bedding it would cost $20 but here it is like $7.99. This is like the only place I go to get hamster and dog food, bedding, (etc.)!!! And if you are 9 and up you can volunteer there just ask someone at the register and they will sign you up!
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Stephenie V.
The owner of this pet store saved my dogs life. Really. For nine years my dog suffered from digestive problems that no doctor could fix. Then one day I asked Mike the owner for help. In less than 24 hours my dog was cured. Mike and his staff are over the top friendly and knowledgeable.
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Vicki Hodgson
I have been a customer since they first opened their doors in Beverly Hills. I continue to be impressed at how respectfully they treat their customers. And its obvious the staff has training, because when ever I ask a question, they either know the answer, or know how to find it.
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Kait Roszak
Last time I was here, the place was under construction, but still had a steady stream of customers coming in and out. Im excited to see what the place will look like after construction. Their selection of all pet supplies was amazing, but I thought it was slightly overpriced.