Toys"R"Us

Category:	Toy Store
Address:	3725 Washtenaw Ave, Ann Arbor, MI 48104, USA
Phone:	+1 734-973-2850
Site:	stores.toysrus.com
Rating:	4
Working:	10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM

Location

Photos 68

Reviews 22

Steph S

So far I havnt been dissappointed with this location yet. They have priced matched for us, replaced a gift card which fell out of our toys r us bag which had holes in it, helped me with stuff in the past while in the store so I have no complaints, nothing is perfect but who is? As long as they try to do what they can then it matters but the price match really is a plus for our family. They did for something I saw online at target and their own website which was cheaper than in store. Make sure to keep friendly staff and I will be sure to return. In the past maybe a year ago I would have to agree the employees didnt seem to want to help but lately ive had someone at least ask once if I needed help which I am glad for, sometimes I do.

Madame Queen

Store is unorganized, managers will schedule you for a 5 hour shift and you will only receive 4.5 or 4.75. If you need to leave early because of an emergency they wont let you. They will sugar you up with a gift before they fire you; by telling you, youre doing a great job heres a gift from us too you. They have no policies in place for behavior; if they feel that youre giving them attitude they will fire you without giving you a chance to speak. The store manager ALLISON is very RUDE and DISRESPECTFUL as well as ANDREA. Greg & Brenda mostly keep their "attitudes" to themselves but show it in their faces. Not a good place to shop if you want to be treated & greeted respectfully as a human being.

Eric Parra

Es un gran lugar con mucha variedad de juguetes, ropa, útiles escolares, video juegos, etc..es un lugar limpio y el personal es amable...y lo mejor me envían cupones o promociones todo el tiempo...

Breona Allen

From Waterford & had stopped at this location on Saturday as it was on our way to a birthday party. Needed to shop for 3 kids. Normally shop at 2 other locations, I was HIGHLY impressed with this location....clean, stocked shelves, helpful & personable staff. I must say my normal 2 other locations that I shop at couldnt come close to how satisfied I was with this one. This will definitely be my new GO TO store!!!

Danielle Winkler

Huge store! Every toy you could ever imagine is in this store! I love coming to this location to shop for kids in the family, and especially love their awesome customer service. Recommend shopping here!

Eva Moore

This store is all the way at the end of the shopping plaza so it is easy to miss it. They are always helpful and friendly inside and my kids never have a problem picking something out to buy.

Angie Zmikly

The reason I gave two stars is the staff is pretty rude,they always seem like they dont want to be there. I dont know if its because toys r us treats them like crap or the customers!

ravi daitota

Typical Toys r Us shop. Staff are not very helpful neither approachable. I wont call rude but it looks like they are forced to work there. Access is easy and plenty parking.

Jay Rogers

Always one of my favorite places to go to when I was younger. Staff is friendly and the items are displayed well. Geoffrey the giraffe is cool

Kal Malhas

Still asking for my phone number after 25 years. Asked them for their privacy policy, cashier drew a blank!

Xiaobai T

A large TRU, friendly staff. Kids and adults like games/models can always find something excited here.

Christopher Green

Has good selection of toys and games found an action figure I didnt have and I bought it

Dharmveer sidhu

Good staff and great collection Bought some toys for my niece and nephews

John Eitel

Easy to find what we were looking for, prices could be better.