AutoZone

Category:	Auto Parts Store
Address:	359 Memorial Ave, West Springfield, MA 01089, USA
Phone:	+1 413-785-5400
Site:	autozone.com
Rating:	3.1
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–7PM

Location

Photos 25

Reviews 6

Scott Lawson

Worst customer service ever! We were traveling from out of town, and had a windshield wiper blade break. We stopped in to get a wiper, emergency situation, 6-7 minutes before closing, rain starting to fall. The store did not have the usual catalog that helps you find the size you need for your car, so i had to look on Google for the proper size for my car. The cashier came over to inform us that they were closing. I told him of our situation, and that after finding the right blades, wed be gone. He never offered to help, never offered to look up which models would fit, nothing. I picked some that were the right size, thinking theyd fit. He rang us up and locked the door behind us when we left. Most stores offer to install them for you! Not this place. Naturally they did NOT fit. Apparently the mounting mechanisms are not universal. So I wasted money on blades that dont fit, and now have to drive in the rain with only a passenger side wiper. This lack of customer service is inexcusable and i will never shop as ANY AutoZone ever again, if this is the kind of staff they employ.

Kevin Sanders

Called 45min before closing with one very simple question on plug wires, negative response. Proceeded to ask wether or not nearby stores would be able to assist. To this there was a rude an condescending remark, way to go autozone. There are better options available people.

Grand Knight

Autozone has been a blessing to us. Great parts, great people and charitable souls.

d whit

Slowest parts store in west Springfield only use as a last resort

chris manning

they are fine these people are good

Aman Chuwan

Best place to buy auto parts.