Category: | Home Improvement Store |
Address: | 10 Pilgrim Hill Rd, Plymouth, MA 02360, USA |
Phone: | +1 508-747-8984 |
Site: | bargain-outlets.com |
Rating: | 2.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 10AM–4PM |
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gabriele papa
Have spent a lot of money at that store over the last year, and would expect to be treated like a valuable customer. The cashier was very rude and argumentative towards me. My kitchen order was taken and I was not informed of exactly what measurements they needed, so I received wrong size cabinets that were not returnable. The manager acted like it wasnt his problem. A piece of the cabinetry came in damaged, they said to take it and they will order me a new one, because the company isnt going to want the damaged item back. I told them to find out if I could get a credit because I couldnt wait 3 more weeks for that piece to come in. The guy in charged of the kitchens, said he will check on it and let me know. I already had the contractor scheduled and he had to make the damaged piece on his own out of mdf. I have stopped into the store twice and asked about the credit. Today , month later, no one has gotten back to me, and the manager rudely told me to bring in the damaged item he initially told me to take. He said the company will want to see the damage. That was a total contradiction from what I was first told. Im pretty pissed at them for being so rude and having no interest or concern for their customers. Ive spent thousands at their store, and have gotten nothing but rude, cold, argumentative attitude. I will not be shopping there anymore!
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Holly Kerr
Very helpful staff, and good products at great prices. More limited selection than at bigger box stores, but I have often found much better quality goods at a much lower price. For example, a Maxx glass shower door set, made in Canada, made with higher quality for less money than similar Lowes or Home Depot items. Have made similar savings on engineered hardwood flooring, laminate flooring, kitchen and bath tile, custom ordered windows, solid wood pre-hung french doors, sliding glass doors, etc. Very pleased with all purchases, and returns always went smoothly for items I found I could not use. Gave them four-stars only because of more limited selection, but well worth the trip for d-i-y-ers!
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D S
The staff here would rather argue and match wits with customers rather than offer assistance. As a long time customer, and former employee of Grossmans back when they were a legitimate retail operation, Im disappointed to see how poor their customer service has become.
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محمد الهلالي
Nice