All Star Auto Sales

Category:	Used Truck Dealer
Address:	329 Maple St, Marlborough, MA 01752, USA
Phone:	+1 508-480-8989
Site:	allstarauto.com
Rating:	3.5
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 9AM–5PM Closed

Location

Photos 38

Reviews 4

JamIe Curran

OKAY SO I SEE THAT THEY REPLIED TO MY REVIEW FIRST OF ALL MY WARRANTY NEVER COVERED ANYTHING AND I HAVE THE EMAIL AND THE CASH RECEIPT TO PROVE IT I PAID 1900 CASH SO THAT THE FIRST LIE, AND SECOND THEY NEVER CALLED TO MAKE SURE I WAS TAKEN CARE OF AND THE ONLY REASON THEY GAVE ME A RENTAL WAS BECAUSE I WAS SO PISSED THEY HAD MY CAR FOR OVER A MONTH, NOT TO MENTION THEY HAD THE CAR TOWED IN THE MIDDLE OF THE NIGHT BECAUSE THEY HAVE HORRIBLE COMMUNICATION SKILLS AND HAD THE WRONG INFORMATION. sO LETS GET THIS RIGHT THEY NEVER TOOK CARE OF ME AND MY WARRANTY NEVER EVER PAID FOR ANYTHING SO I WILL BE TAKING A PIC OF THE CASH RECEIPT FOR THE WORK THEY DID AND PLACING IT ON THERE SITE FOR EVERYONE TO SEE. THERE SCAMMERS AND UNPROFFESSIONAL THEY DO NOT TAKE CARE OF THERE CUSTOMERS ALL THEY WANT IS YOUR MONEY, IT SOUNDS GOOD WHEN YOUR IN NEED OF A CAR BUT TRUST ME YOULL BE IN A SUCH A BIG HOLE BECAUSE MY CAR IS ONLY WORTH MAYBE 4000 AND I STILL OWE 10,000 SO SAVE YOURSELF THE HEADACHE DO NOT BUY A CAR FROM THEM... Hello my name is Jamie Curran and i purchased my vehicle from allstar in January and I have had nothing but issues since i got the vehicle not to mention i had 5 different people buy a car from them within the first month of having my vehicle. I pay for a warranty which nothing that needed to fixed has been covered.The end of August i had to pay 400.00 for a fuel pump assembly which wasnt covered either then two weeks later i was leaking antifreeze when going to get an oil change,so I had my car towed the first week of September and as of today October 20,2014 my vehicle is still in their shop. Every time i call or email I get a different story from the service manager Rebecca which is very unprofessional. All my car needed was a cylinder head which should of only taken a week maybe two. I have done everything that needed to be done on this vehicle such as oil changes and the recall that needed to be taken care of, they told me my car overheated which it never did and its not covered under my warranty and there charging me all these fees nor was i covered for a rental so now on top of not having my car for over a month i am now paying 1900.00 dollars on top of the car payments. They told me my car would be done October 13 no later when calling on the 14th i was told that Rebecca ordered the wrong part, and now when trying to order the part its on back order again. So who knows when my car will be done. After going in on Monday the 6th and flipping out on them i was given a rental that Friday the 10th. But still have been without a call for over a month. If your looking to buy a vehicle please save yourself the headache and time and do not go to ALLSTAR they do not care about their customers and they are scammers. They have screwed over many customers that i have spoke with that had issues with their vehicle and alot of people have given back their cars due to having issues with Rebecca and the dealer. PLEASE DO NOT BUY A CAR FROM THEM no matter how good it sounds because you will be in the hole more then you were within the first few months of having the car.

Bob garcia

If i could i would give this company -5 stars. Just so you know that are not technically a buy here pay here place. But they have found a way to manipulate the law. When they say they work with lenders to help you rebuild your credit , what they really mean is that they work with their lender assured auto leasing. So the unlucky ones who have such bad credit that no other lenders will finance you , they use assured auto leasing. What this means is that they are financing the car that they are selling you with there own money. Allstar auto and assured auto leasing are own by the same investors. Which is basically a buy here pay here. So when they use assured to finance your car get ready to bend over because they are going to stick it to you. Then they will tack on a bullshit warranty for 2400 which the warranty company is also owned by them. Noticed on the warranty it also says that all repairs must be done by all star auto and there is a deductible. How convenient is that they do all the repairs and have the final say if its covered under warranty or not. I would like to see how many people who have bought from them actually had anything covered under there warranty. I got suckered into there scam and bought a car with high mileage the car was 5000 and after i was done paying it off because i didnt want to ruin my credit i ended up paying 18,000 for it. Why i am writing this because i recently bought a new car and i told the finance guy about my experience with this dealership and he couldnt believe it and told me that sounds like they use predatory sales tactics. Please take my advice there are better dealers out there that can get you into a car for way cheaper than these guys . They prey on the desperate. Plus i filed a complaint with the attorney general . Maybe if everyone who had a bad experience with them filed a complaint we could file a class action law suit.

Hawks Crafting

My wife and I have just purchased our second vehicle from All Star and we are just thrilled with the team there. Sergio Rosa has been the sales rep who has, on both occasions, proven to be helpful, honest, and just willing to go that extra mile for us. We have had the first vehicle for three years and had no major problems with it... other than routine maintenance from normal use. Our second vehicle, purchased just a couple days ago, has also performed well and I foresee no issues with it either. On both occasions, they have striven to get us the best deal for our credit levels and have found wonderful solutions for us. To be honest, I had a better deal from another dealer, but chose to go with All Star because of our past experience and level of trust. Its rare to find a good car sales outfit these days... but this one is a winner and has dedicated customers from my family. I just honestly cannot think of a bad thing to say about them. My compliments, All Star! I hope you continue in this way always! Thank you for the help and patience in getting us our vehicles. Ron and Anna

Deborah Beaudry-Bloise

After my car was totaled, I went to Allstar upon recommendation from a coworker. My sales representative, Jarrod Snyder was very helpful through every step of the process. I was very picky about the vehicle I wanted and he brought one down to Marlborough from one of their other locations, and it was perfect for me. It needed some small things done before I bought it, and he saw to it that everything was done by the time I picked it up. There was a mechanical problem with the 4wd that nobody would have really known about until it was driven in snow, and they fixed everything up very quickly for no charge. I would definitely steer my friends to Allstar!