Verizon Lexington
| Category: | Cell Phone Store |
| Address: | 1792 Massachusetts Ave, Lexington, MA 02420, USA |
| Phone: | +1 781-778-7122 |
| Site: | imwireless.net |
| Rating: | 5 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
Location
Photos 29
Reviews 11
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A Private User
Donnie at this Lexington location is excellent. We visited Lexington directly from visiting another nearby Verizon store. The other Verizon store was ok, but we had looked on the internet for the phone my daughter wanted. The first place we went to said that our choice (the iPhone SE) was old, not fast, they tried to sell us a more expensive phone (an iPhone6 or an iPhone7), and they said theyd have to order it to get it into their store, all of which was believable. However, when we went to the Lexington Verizon, and told Donnie the same information (i.e., happy with current phone, an old iPhone5c, but the screen cracked), the first phone to which he directed us was the one we thought was best, he said it just came out less than a year ago, was actually as powerful as a more expensive phone (just a smaller screen and thicker case for the iPhone SE rather compared to an iPhone6), and he had all the colors in stock. The other Verizon stores might be ok, but make sure to visit Donnie M. in Lexington before deciding. Hes very knowledgeable and wont try to upsell you. And, he gave us $20 off when buying the tempered glass along with a case for the iPhone. If you cant find street parking, theres a parking lot in the back.
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A Private User
I made the drive out here from Somerville today to avoid the Galleria on a Sunday and it was well worth it. Street parking was super easy to find and I had the place to myself. Both employees on duty were very knowledgeable and helpful. I had LOTS of questions about the best choice for upgrading my iPhone and they patiently answered all of them. I will definitely be going back to this location any time I need assistance with my cell plan.
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A Private User
I recently upgraded my phone at this Verizon Store. The support that I got at the store from Schon-Ray Joseph was excellent. He was very knowledgeable and service oriented. He helped me navigate the bureaucracy of Verizon and get exactly the phone I wanted and transfer all the data from my previous phone. It was a very good experience.
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A Private User
Very nice staff and good experience. I came to buy a car charger and I was pleased that the sales person did not try to sell me all other things although he checked my account and saved me some money on the bill.
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A Private User
The service was exceptional, especially sales associate Donnie who helped me with my purchase. I was greatly satisfied with the service I was provided and will be enjoying my new products.
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A Private User
Excellent service, they got me a new phone, helped me lower my bill, and have regularly helped me with any questions Ive had since!
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A Private User
They made the experience very exciting. I will do as much business as I can do with them.
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A Private User
Donnie was super helpful and didnt try to push products on us
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A Private User
Great customer service, in and out in a reasonable time
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A Private User
Donnie was very polite and was very helpful
AN
Andrew Loughlin
The service was good
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