Category: | Computer Repair Service |
Address: | 223 Newbury St, Boston, MA 02116, USA |
Phone: | +1 857-233-5639 |
Site: | backbaycomputer.com |
Rating: | 4.8 |
Working: | 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–5:30PM Closed Closed |
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Jonathan Palita
Simply wonderful. I had accidentally smashed the hard drive in my laptop (not to bits, but its done for!) and I looked up places nearby who could help me. I ended up accidentally going to the nearby Iphone repair shop (my phone led me to it, and I was so embarrassed but I was laughing on the inside, I typed in laptop repair on Google maps and it brought me there. It really was less funny at the moment, though). I look on my phone just expecting to go halfway across Boston to find somewhere, and to my absolute incredulousness I saw that Back Bay Computers was practically next door! I walk in and the man there was VERY helpful. I expected to be between 5-10 days without a laptop because I knew Id have to order a new hard drive and bring it to him, and the hard drive I had in my laptop was out of stock and wouldnt be in for another couple days, then it had to be shipped. Turns out in 2 days he calls me and says he has a drive ready, and my laptop is up and running! Im a student who uses the laptop frequently for college, and it was just a miracle! I get there and I pay a VERY reasonable rate, and it truly has been just fine since. What a life saver! Quick, reasonable, and caring! 5/5 Just wonderful.
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Beth A
Excellent experience! I dropped my laptop and broke the power jack (I literally bent the metal and things went flying off). After calling around to MANY places and being told that this would be a very costly and difficult fix (required taking apart the entire computer and then soldering to the motherboard), Sam (the owner) came through with an extremely reasonable price and the knowledge to do it right the first time. I also had my computer back within one day. My laptop is working great and Im a extremely happy customer. I highly recommend Back Bay Computer.
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Patricia Carbajales
I totally recommend this place. I accidentally spilled some coffee in my laptop hours before an important presentation. Sam and his father Eric were truly incredible. Both of them worked for hours skipping lunch to try to get me back on time. They even let me borrow a "loan" computer and picked it up at my hotel on Saturday evening. Best experience Ive ever had. Eternally grateful!