Category: | Toy Store |
Address: | 11055 Mall Circle Road, Waldorf, MD 20603, USA |
Phone: | +1 301-705-9800 |
Site: | stores.toysrus.com |
Rating: | 3.3 |
Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM |
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A Private User
This is the last time I purchase anything from this toys r us. Last summer I purchased a slip n slide, which within 1 hr I was returning it to the store for a defect (hole in it). Which the store wouldnt return it nor give me another one, or give me a refund. $45.00 gone down the drain. Well I purchased a bike last one they had, put together which I was looking for on win a box for a gift, which I had to disassemble myself for the gift. Well again I discussed this with the store manager. O you still have to pay the assemble fee. Could u disassemble it then laughter no u can pay the 10.00 for assembling it. This store has a real management problem. Sorry if your looking for customer satisfaction dont shop here....
LA
Laurie Preston
This is the only T.R.U in Waldorf. They have decent sized aisles. The store is usually pretty clean which isnt bad considering parents and kids actually play with some of the toys, bikes, skateboards, etc. They have a lot of toys. They always have something new. Its a cool store.
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C Fenwick
Waited 40 minutes for my items. The whole reason why you pay for items online and do the quick and easy pickup is so you dont have to wait. This option is useless, first and last time.
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Adrian gomez
It was organized and it was easy to find everything with all the signs and Im going to still go there a google users it was the best thing ever the best toy store too
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khare Koko
Management (the older gentleman with the beard) could be Nice to costermers and employees seems like authority just being thrown around!!
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- -
Long lines to check out, took 20 minutes to pay. Save yourself the trouble and buy online. Its a nice store otherwise.
MA
Makenzie Earle
this toys are us is not the best ive been to but ive been there so many times I know where the stuff I want is.
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David Dykstra
Great store with all the toys a kid could want. Store could be cleaner though and maybe an updated appearance.
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Big AL
Friendly staff with a great selection of toys for all ages. They also sell shoes here
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Arminta H
Employees were very helpful in locating a item.
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de Framabrico
Prices are ok here.Will shop there again.
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Kenneth Clark
Clean store. Employees were helpful. ...
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Jeff Good
All ways get the best deals
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Ryan Reichlin
Ive seen better