Category: | Cell Phone Store |
Address: | 11750 Business Park Drive #101, Waldorf, MD 20601, USA |
Phone: | +1 301-638-9861 |
Site: | cricketwireless.com |
Rating: | 2.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–7PM |
ST
stef
"Better Customer Service At The DMV!" I never leave reviews but this one was warranted the service here is dreadfully poor and they do not show any respect or courtesy to paying customers. Even if they are wrong no apologies nothing not even from management. Ive experienced better customer service at the DMV and they have no reason to be friendly; people wonder why companies like amazon do so well its beacuse they take care of their customers when theres an issue and because people dont have deal with the clowns these brick and mortar stores employ. I bought the alcatel idol 4 vr for my wife, love the phone so much Im going to buy another for myself through the website. Do your self a favor, go some where else.
KI
kim petway
Piss poor service. I personally have another carrier but bought iPhones through cricket for my children. The customer service is horrible barley can speak English. The store and customer service is incompetent. They advertise deals thats false!!! Straight up liars!!!! The owner is never available and had to speak with a store manager Ms Brittany from a PH county location who tried her best to assist but was unsuccessful. Would I recommend cricket to anyone...HELL NO not my worst enemy
NO
nonya bizz
So rude and completely unprofessional. I had to stand there and wait for 10 minutes because the other employee walked in the back while I was clearly waiting to be waited on and then when he comes back out he sits down knowing I was waiting in line to pay a bill. This company should be mindful of whom they choose to employ. Will not be returning.
SA
Sam Snead
I should of listened to the reviews. This place is awful. First they had no air condition and it was blazing hot inside. The ONE person working there had an attitude and seem to get upset when anyone walked in the door. The place looks run down and dirty. I walked out without being served. Take the advice and find another location!
NA
Natalie Wood
Horrible customer service. Ive called Cricket headquarters about this store. The staff are rude and unprofessional.
MI
Michael Whiffen
Liars and thieves sold me a defective phone and wont do anything about it. Dont use this retailer.
KR
Kristina Hanson
Always warm inside. Need to have more phone & accessories optipns
SE
Sean E. Zahn-Ormsby
All in all a good phone carrier provider
RI
richmond ucomm
great customer service
DE
de Framabrico
Needs improvement .
JO
Jon Jhon
Sunday close