MAC Cosmetics

Reviews 13

CA

Cassie Laporta

HOLY COW! Frist off- I dont understand how this MAC location has as many stars as it does on Yelp (4.5), when you google it and it only has 2.4 stars.. and honestly it should only have 1 or less. I have been to this MAC a handful of time. I have been there with makeup on dressed nicely and I have been there dressed like a bum in yoga pants. I have to say it doesnt matter what you are dressed like or wearing they treat you all the same... like crap. I am a HUGE makeup lover and MAC fan! I have been to MACs all over the world. This is worst MAC I have ever stepped into. Unless you are friends with someone there, dont expect to get help and even more upset if you are white dont expect to even be noticed. I have stood there waiting for help and have watch other women stand there and waiting for help also. I am going to list off things that have happened to me in this store 1- I went there and asked to try on a lipstick (they werent busy) instead of applying it to my lips they handed me the lipstick and told me let them know how I felt about it. 2- I stood there for over 20 minutes waiting for someone notice me. Finally, someone asked me if I needed help. Asked her for what I wanted, she walked away and took me that it would be waiting for me at the counter. I wanted to ask her more questions.. but she was too busy talk to friends and laughing to notice I needed more help. I walked up to pay and the items I asked for were not at the counter. NEEDLESS to say, I walked out without anything. 3- I was standing in the store WAITING to be notice and finally got someones attention for help and she answered "I about to get off" and then walked about without helping or getting someone else to help me. I could go on, but I am getting worked up and need to spot.. maybe I will update and share more later. long story short, unless you are in the cool kids club dont shop at this MAC. I am planning on calling MAC headquarters and reporting this location.

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AD

Adorrah Smith

(Review for mac counter in nordstrom) I would give no star if it was an option the make up artist are very rude I wanted to get my face done to see if I wanted to try them for the wedding i was in, they kept saying no one was available while 6 ppl stood around talking, said there was a list but I watched two older women walk up after me and ask if they could get their face done and were taken immediately! I was certainly discriminated against, they did not try to service me because they thought that I would not purchase like the older women would have, but i had every intention to buy as much make up i needed to keep up my look on my own they are horrible at this counter and very lazy NEVER GOING BACK AND WILL SPREAD THE WORD! Everyone working this past weekend acted very uninterested and lazy everyone was on break when they saw two young women walk up asking about make up and getting face done, Dumb asses didnt know we were ready to spend money that day and a lot! Their loss never returning there EVER!

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ST

Stella K

The store was hectic but I felt as though the staff was ignoring me. The girls working there were too busy laughing among themselves. I tried working with someone and she kept leaving me to help others even though there were other employees not helping anyone. I hate to play the race card but every employee was black and I wasnt and I couldnt help but feel they were graciously helping the black women in there but ignoring me. Ive shopped their before and have kind of gotten the same feeling. I think I will stick with Nordstrom from here out, I just somehow believed a M.A.C. specific store would give me more helpful advice, but sadlyI was wrong.

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AS

Ashley Simmons

This had to be the worst experience ever. it took 1 1/2 hours to do my make. I have great skin so there wasnt any reason this should have taken this long. The artist was long winded as HELL. He even stopped doing my make up to answer the phone, and then talked toooooo much. i was so annoyed and my make up didnt turn out right at all.... i was so mad. i will never visit this location again. oh and let me not forget to mention i felt like i was treated this way because of the color of my skin because everyone else that was not African american was treated fair. still not great but better then me

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DA

Darby Ferguson

This is the first time I have ever reviewed something, and I felt as though I had to because I have had such an awful experience ever time I come here. The staff are rude and disrespectful. They are abrasive and have horrible attitudes towards customer service. Their personal makeup looks so awful its surprising customers here trust them to do their own makeup. The "makeup artists" are extremely unhygienic with applying customers makeup. The other customers are also rude and pushy. They store is overcrowded and dirty. This store needs a major facelift. Absolutely awful in every way.

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SH

Shamim Dada

I was trying to make an appointment for makeup. I was concerned about some of the reviews posted that stated that the makeup artists are unhygienic. The store manager I was talking to told me if I am concerned I should get my makeup done elsewhere.

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JA

Janelle King

Very rude to customers. I decided to take my money else where. Ivery always been a customer of MAC. Usually I order online. I ended up going to Sephora for the first time and loved it there.

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AR

Aria Love

why are the employees so mean and rude? its getting old seriously yall need to grow up and get some help.

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HA

Hali Soloski

Staff was rude and overbearing. Ended up going into Nordstrom to purchase my products

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MO

Mohamed Farag

Non-profesional staff

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A

A Private User

Staff treated me poorly because I wasnt dressed up

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NE

Nelz Omo

Great! Raj is pretty awesome

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IA

Ianne Medeiros

good price

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