Category: | Beauty Supply Store |
Address: | 1217 N Main St #207, Suffolk, VA 23434, USA |
Phone: | +1 757-539-0011 |
Site: | stores.sallybeauty.com |
Rating: | 2.8 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM |
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Kadesha Fox
Terrible customer service from the manager. Returned 4 products. Then tried to purchase products with my coupon... was refused service & told it was their "policy" to not allow people to return items & then use a coupoun. Two completely separate transactions, which is why the logic makes no sense. In the end I had to have a friend come in the store to purchase the items for me with my coupoun since I refused service to be able to purchase the items. Only to find out the items I needed were on sale (2 days prior) at the previous store I bought the products from and this store would not honor the buy 2 get one free promotion that was on my receipt. In the end I decided to only do the return & not purchase any items from this store & will be contacting corporate about the poor service.
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Kendra Key
I was told what to buy and how to dye my daughters hair with the promise of "if you dont like the results, bring the empty bottles and receipt for a refund." Well, $75 later, her hair had little to no change and I was refused a refund.
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Malina Armatys, LMT
Staff is always great and they try hard to be helpful. The only reason Im just giving three stars is because they never have the basic waxing supplies I need, sadly, as they are very conveniently located on my way to work.
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Vinchelle Sullivan
The staff are knowledgable about the products. Very helpful. They know whats good to use and whats not so great! One of the best Sally beauty stores in the area!
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Willie Hightower
Bought some $12 earrings and two days later I went to return them. Apparently I cant do that. Earrings werent even open. Crappy store