Category: | Used Car Dealer |
Address: | 5733 Buckeystown Pike, Frederick, MD 21704, USA |
Phone: | +1 301-620-2100 |
Site: | vehiclewish.com |
Rating: | 4.2 |
Working: | 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–6PM 10:30AM–6PM Closed |
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Kevin Harms
We showed up for an appointment to look at a used car and met Walid, who was sitting behind the desk through a door labeled "office" with a small handmade sign at the Vehicle Wish facility. Walid claimed that the vehicle had a Maryland State Safety Inspection, but could not show proof of inspection when requested. He said we would have to get online and would get no details on the cars condition other than "pass." Within 2 minutes he told me that we would be charged $100 for the inspection and $1000 more for the vehicle than the USAA / TrueCar certified price that we came there with. During the walk around and test drive we noticed several issues with the vehicle (headlight out, tires extremely worn, bad sound from the AC fan) and decided to take the vehicle to an independent mechanic for inspection. I called Walid to inform him and ask if this was ok. He freaked out and demanded that I return the car within 5 minutes or else he would call the police. I asked why and received no satisfactory answer. He told me that I could not take the car to a mechanic, yelled at me that he owned the car and continued to threaten me with calls to the police. To me this behavior clearly indicated (A) that he was trying to hide something (B) that Vehicle Wish is a shady operation. I recommend that you look elsewhere if considering purchase of a vehicle.
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George Steketee
Was looking at a used Miata on the lot here. No CPOs, so we wanted to have it looked at by either a trusted mechanic or a dealership. We dont have a trusted mechanic in the area, so we asked them if we could take the car to a dealership. They say that have a policy that cannot be budged regarding taking cars out outside mechanics. Theyve had problems in the past. Never mind that this is an exceedingly common practice, we tried to work around their policy, and offered to pay for an inspection if they were willing to transport it. I was told they did not have time to do this. If you dont have 20 minutes to make a sale, theres a serious problem with your business model. If you dont allow used cars to be looked at by a mechanic of the buyers choice, you have a serious problem with your business model. Its used car sales 101.
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A Private User
I got a 2008 honda accord ex-l for the price i wanted. I was in a time crunch , Walid did me a big favor and I can not express how happy he has mad me. I felt like a could never trust a car dealer, but after having such a wonderful experience. You gave me faith again that there is honest people still out there. My honda rides nicccceeeeeeee!!!!!!! so fast , this car is like new i could not be happier!!!!!! thank you thank you thank you! The after hours help was a big help! The car storage a big help! saved me 100 bucks. sorry to haggle with you after I heard the engine , it no longer does that!!!!! This baby just wanted to be out on the rode! This car has a new happy owner thank you !!!!! Thank you many blessings I hope return to you!!!!!!!!
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Arcadio Quintana
When I decided to start car shopping I had the additional challenge of being new to the area and not knowing anyone well enough for a recommendation. I searched the Carfax website and came across a clean-looking car within my price range. I visited Vehicle Wish and had all my expectations exceeded. Not only did I not feel the typical pressure of a car salesman, but everyone there went out of there way to answer any questions I had. Everything was detailed and broken down for me to understand. I left with a vehicle I am extremely happy with and a good car-buying experience. Ill recommend Vehicle Wish to anyone who is looking for a good deal without the hassle of all the negative car-buying cliches.
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Morgan Smith
These guys made my life so easy!! I just bought a 2015 Mitsubishi Outlander and when I got there price was super cheap so of course you start thinking the worst. Very low miles took it for a test drive everything runs smooth. I am very pleased and would deal with them again. Very honest made an appointment with them to test drive. Had everything ready and prepared for me when I showed up. For my very own first everything it was simple. Thank you to vehicle wish for being amazing.
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Lauren Sanders
I had amazing experience at this dealership! Finding the right car is already difficult enough, but finding a salesman that is extremely helpful and genuine is even harder. Walid (the owner of the dealership) was that and more! He answered all my questions about the vehicle, gave me tips for the car-buying process, and gave me an unbeatable price! I would definitely recommend this dealership to my friends, family, and anyone wants a smooth car buying process.
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Erika Goodman
It was my first time buying from a dealership when I bought a 2007 corolla from here in October 2014. The name of the guy who pretty much ran all of the operations was Walid, who was nothing but genuine. He didnt make me feel pressured at any point in time. Everything was very organized and straight forward, with no time wasted. I would highly recommend this place if you are looking for a quick, reasonable, and painless car buying experience.
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Cody Flanders
The guy was so awesome! Made me feel comfortable. It was my first car and I was very skeptical going to a place Ive never even heard of but I got on google and read reviews and it seemed as if everyone really liked this place. So I went there and walked out with a car at a great price and Ive had it for about a month or so and it runs so amazing! Great customer service, great prices, and just great atmosphere. This guy wont do you wrong!
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Rob Love
Great price on a good car. No haggling; pricing was nearly $3,000 under CarMax rates for a similar car. Very easy to deal with, very friendly. Made an appointment to close, and all paperwork was ready, and the car was clean and ready. In and out for closing in 15 minutes; unheard of when buying a car! No attempts to upsell other services, just a good car at a great price. But I already said that...
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Estuardo Enriquez
Great prices, There really isnt any need to haggle. Great customer service! Walid is great. He is honest and humble. I purchased a 2007 Civic Hybrid as my second car and If i ever purchase from a dealer again, I will definitely call Walid or recommend him to any friends. Their prices alone is worth the trip, but Walid does give you the satisfaction of good customer service!
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A Private User
I just purchased a 2007 honda civic and my experience was great. Walid was very nice and showed me the car fax, didnt try to sell me anything else, car was clean. I am taking it to get inspected on friday. we will see if it passes in MD. otherwise my experience was great and I would recommend any one to him.
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A Private User
My entire experience with this dealer was a pleasure. Great vehicle at a great price. Walid went above and beyond preparing the car for delivery. He clearly takes pride in the business and I would highly recommend this dealer to anyone looking for a fair deal.
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John Kostolansky
Lousy customer service....treated my daughter horribly, would not let her test drive the car would not give out the door price....was interested in paying cash for one of four cars....will go somewhere else and would not recommend....