Urbana Eye Care

Category:	Optometrist
Address:	Fingerboard Rd, Frederick, MD 21704, USA
Phone:	+1 301-810-5104
Site:	myurbanaeyecare.com
Rating:	4.5
Working:	10AM–7PM 10AM–7PM 10AM–7PM 9AM–5PM 9AM–5PM 9AM–3PM Closed

Location

Photos 18

Reviews 17

A Private User

I heard about the great service at Urbana Eye Care and I decided to visit the office to receive an eye exam and fitting for new glasses and contacts. I was very impressed with the decor of the office. It was welcoming, clean, neat, and provided an overall comfortable setting. The personnel were courteous and prompt and Dr. Gan was very thorough in his exam and he took the time to insure a precise and proper prescription for my corrective lenses. I was also impressed with the technology the office utilized to assist in eye glass and contact fitting and early detection screening. There was a machine that could actually provide the Doctor with a ball park figure of your lens prescription by scanning your eye!! Wow. This further insures that the Doctor will be very accurate in your prescription. As everyone knows, there are millions of doctors but as everyone also should know, finding a good doctor that you can trust is a difficult task. My trip from Bristow, Va to Urbana, MD and my commitment to go back annually for checkups should tell you how much I value a great doctor and excellent customer service. If you are in need for an eye exam and need glasses or contacts, don’t go to one of those chain places, give Urbana Eye Care a visit; you won’t be disappointed.

A Private User

Excellent from A to Z! If you are looking for an optometrist with a clean, inviting office, friendly and knowledgeable staff, and a thorough doctor, search no more, Urbana Eye Care is the place for you! I recently started wearing corrective glasses and have only been to the office a few times, but each time I go, I am greeted by the friendliest staff (Nicki in particular! She makes you feel like you are a long time friend and is extremely quick to help with whatever is needed. She is very knowledgeable and helpful!!) Dr. Gan provides a very thorough eye exam with the newest technology. He ensures he answers any and all questions or concerns you may have. Highly recommend!! -- Jan 27, 2012

Roy Handa

Went to Urbana Eye Care for a check up for mom. The staff upfront , Nicky , was courteous and helpful. Visit with Dr. Gan, I felt , was rather hurried . It was as if he wanted to finish it as fast as possible and get the next patient in. Maybe it was because we wanted to get an eye check up done which was covered by insurance and declined to have refraction done as that was not covered by moms insurance and the office would have made extra money by doing that. Doctor was Not personable or social skills on how to deal with patients.

Jamilla Stittgen

Clean and tidy facility. Receptionist makes you feel welcomed. Dr. Gan gives you the personal attention that you need to feel comfortable. My only gripe was that one time an employee mislabeled my contacts lenses (right as left and left as right). I figured out the problem quickly and recognized that we all make mistakes.

Judy D

I would highly recommend Dr. Irving. He is really good at what he does, but is still humble and kind. I have been going to his office since it has opened & i will not go anywhere else. They know me by name when i walk in, and always make sure everything is correct.

A Private User

I just started wearing glasses, the staff was excellent in helping me pick out the right frames and when I decided to try contacts they were awesome in helping me with that too. The office is clean and organized, etc.. staff is helpful and friendly- I recommend.

Diane Dorfman

I have been going to Urbana Eye care for a while. I have so far been pleased. The front staff are very friendly. I have always been able to get appts. that work for me. I will continue to go there. Thanks for your wonderful services and working with me!

S Dot

Pleasantly surprised by the courteous, and friendly staff. Will definitely recommend this office to others, and I will most certainly use them for all of my eye care needs in the future. Two thumbs up!

Christine Hawk

Dr Gertz is extremely knowledgeable, professional and very caring. He explains everything in such great detail, in terms that are understandable. The staff is very friendly and helpful.

Shaun Anderson

My wife and I always have a great experience at Urbana eyecare the staff and doctor are very friendly and nice the staff always has a smile from the time you walk in and leave

Lynsie Blocher

Have been going to Urbana Eye Care for more than 5 years, as well as my kids. Great family practice, always very helpful.

Katherine Majewski

Dr. Gan and his staff are professional, personable and highly skilled. I would definitely recommend Urbana Eye Care.

Matt Spinks

Nikki is the most amazing assistant in the world. The doctor is pretty cool too.

Conny Pritchard

No customer service at all. Just missed out on three new customers.

Britt Hopkins

Horrible customer service at the front desk. Very impersonal.

A Private User

Love the service, love the we care attitudes and sincerity