W.B. Mason Columbia (MD)

Category:	Office Supply Store
Address:	9420 Gerwig Ln, Columbia, MD 21046, USA
Phone:	+1 888-926-2766
Site:	wbmason.com
Rating:	2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 11

Reviews 7

Michele Millner

My experience with this company has not been good. I order supplies for my company and cannot get the next day service as advertised. It usually takes anywhere from 1-2 weeks with daily phone calls to find out where the shipment is. Im told they will have it delivered "tomorrow" but tomorrow never comes. This will go on for a week or more. Extremely frustrating. The sales rep cant help and neither can customer service. There is very little follow up when there is a problem. Sad thing is that my original sales rep told me they would beat anyones price but when you start ordering they change the prices in your account without you knowing so you have to call and inquire. Now the story is they cant match most prices. There are only a few items I still order from them, K-cups being one of them. If I didnt have a coffee service with them I wouldnt use them at all.

Daphne Cover

I wish there was an opportunity to give no stars with this review. I attended a Wattabargain event in Columbia sponsored by WBMason on May 25th. At that event I purchased some used furniture and placed an order for some brand-new furniture. Today is July 6th and I am still waiting for the delivery of the new furniture which I ordered. There have been many promises and excuses but no real assistance. Parts of the order have been delivered but not all and I am told "the rest of the order is at the warehouse- it will be out tomorrow", but then there is no follow through. Attempts to speak to my sales rep result in many apologies and reassurances but no real action. I have tried to follow-up with supervisors but no one ever returns my call. Do business with some other company- I suggest Office Depot or Staples. Stay away from WBMason!!

Stacie Morris

I would recommend anyone that uses this company to price compare with other office supply stores. They were charging us $119.35 for banker boxes when we could get the same thing from Amazon for $41.99, Staples for $43.39, and Office Depot for $51.99. When we approached them about the difference they cut their price to $41.99 without even thinking twice about it. But my question is, shouldnt they just offer a competitive price to their loyal customers that order weekly if not more? They want us to do the price compare and give us special item numbers to use so that they can still charge their other customers the outrageous prices.

Carry On

Im giving this 5 stars just for the driver Kelvin alone. He is by far the most nicest person alive. This Co. should be proud and honor to have him.

Kyle Bullis

Currently an employee at WB Mason. Great work environment friendly people and great staff. Order from us to deliver or pick up

Laura Steichen

I have had only great service with WB Mason, price compare they are great!

James phillips

Cool place. Chesapeake glass