The UPS Store

Category:	Shipping and Mailing Service
Address:	2206 Old Emmorton Rd #100, Bel Air, MD 21015, USA
Phone:	+1 410-569-7894
Site:	theupsstorelocal.com
Rating:	2
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–3PM Closed

Location

Photos 8

Reviews 8

Valerie Elliott

Today 2/23/2017 I had a most unpleasant customer interaction with an older gentleman working at the Emmorton UPS store. He was abrupt and rude. He quoted me one price and than increased it by $15.00 without an explanation. When I told him this was too much money and asked for the copy he made ....he tore it up in front of me and said " this is a service we provide."....whatever that means. The young girls are always pleasant, but this gentleman made me feel like I had done something wrong by requesting his service. I will not be returning to this store for fear I will have to see this gentleman again.

Christina Putney

If I could rate them below zero I would! The grumpy elderly gentleman at the counter was extremely rude. His customer service is terrible. I had one small package from Amazon to drop off. I only needed a small piece of tape and he wanted to charge me for it or purchase it from them. I have dropped off many of packages at other locations and was never met with such terrible customer service. Not only was he rude during the transaction, he did not even greet me when I walked in. The UPS in White Marsh was happy to tape my box and said that the packaged was already paid for dont worry about the tape.

Jamie Basignani

If I could rate them with zero stars, I would. I have never been treated so rudely by a place that is open for customer service. I was told that I would be charged a "preparation fee" for him to put tape on my three small boxes. When I offered to finish the boxes and put the tape on myself, I was told that I could buy tape from them in order to do so. Out of all of the UPS stores that I have ever visited, this was by far the worst. Avoid them at all costs!

Rick Mellendick

I had outstanding service and the gentleman was very helpful and had excellent customer service skills. He took time to explain about why the packaging of my item was so important and that he would take care of everything. I will never go anywhere else!!! Thank you, UPS Store!!

Ryan Amos

Couldnt even find this place, if it even still exists. The one a few miles away was much easier to find. Its UPS, no well marked sign or anything resembling the picture of the business at that address in Google Maps.

Joe Lazzaro

Their Saturday hours list open till 4pm. I got there around 3:40pm, 20 minutes before close time. Everything was dark and the doors were locked. Thanks for wasting my time, AVOID THIS STORE, SHIP FEDEX.

patrick stinnett

Avoid this place. The owners mind is on one thing only and its not customer service. Stick with FedEx they are friendlier and will go the extra mile for you.

Michael Murphy

When I need something shipped correctly, I know I can rely on this store. Great service.