JCPenney

Related:	k and g fashion superstore charlotte photos
Related:	k and g fashion superstore charlotte photos
Category:	Department Store
Address:	7777 Eastpoint Mall, Baltimore, MD 21224, USA
Phone:	+1 410-288-5800
Site:	stores.jcpenney.com
Rating:	3.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 11

Hamza Qureshi

Ive been shopping here for years and never had a disappointing experience until now. At the checkout near the junior clothes department an employee was very unprofessional. She first asked "do you have a JCP card" I said no. She then asked if I would like to make one, as they always do. I said no. She then started to make a scene in front of everyone. She said "why dont you have one you wanna save money right?". I said I dont wanna make one maam. She replied "you like wastin money, just make one its easy and fast". I said "no Im good" she kept going on and on about making one and causing a scene. It was very embarrassing. She literally said "just give me your id Ill make one now". After I said no. She did not stop. I finally gave in I had to leave. She took 10 min just to make one and said it will come in the mail. I was furious I will never come here again. You can see employees obviously get some type of bonus if they sign people up but I didnt know she would come at me like a dog and force me to make one. Very unprofessional. i wont say the employees name but this was very unprofessional. Ill rather drive all the way out to Macys in white marsh to deal with professional associates.

Gary Pearson

We just bought new kitchen appliances at this JC Penney location and are so impressed with the salesperson, Brandon, and how easy it was. We pretty much knew what we wanted and the whole process only took about 30 minutes. Brandon knows the merchandise well and was helpful and answered all our questions. We bought three stainless steel appliances with warranties, delivery and installation for just under $2,000 which I didnt think was possible. To be fair we were in the store two days earlier for something in housewares and Larry from the appliances section went out of his way to help us even though that was not his area. Browsing afterwards in the appliances section with Larry got us interested. Both Larry and Brandon were warm, personable, competent and helpful. It is so rare to encounter salespeople of this caliber now. I hope Pennys knows how fortunate they are to have these two guys in their employ.

Stephanie Russell

Some very rude employees in the jewlery department. Especially the Mexican lady with the hair extensions. The Asian woman was very nice and helpful.

Darlene Mace

I regularly get coupons from JCPenney. I can always find something I like.

Ashley Bullock

The general store manager is great. The staff on the other hand is not..

Charlotte Parham

Love JCPenney! Affordable, Latest Styles, Staff Helpful.

Butch Lansdown

Its all right could be a little bit better.

Maria Icenroad

Because it was nice